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ACT Clinical Coordinator - 51st Ave Healthcare Center - Phoenix, AZ

Terros Health Phoenix, AZ

  • Expired: December 24, 2020. Applications are no longer accepted.


We are a mission-driven, service-orientated industry leader looking for an ACT Clinical Coordinator.  You will serve as the clinical supervisor of an interdisciplinary Assertive Community Treatment (ACT) clinical team working with individuals diagnosed with a Serious Mental Illness or General Mental Health diagnosis under Court Ordered Treatment. We are seeking a passionate individual to coach and lead a team in our outpatient Healthcare Center in Phoenix, AZ.


Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients.  In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care.  Our mission is to provide extraordinary care by empowered people through exceptional outcomes.


Recently awarded among Arizona's Most Admired Companies in 2020 by AZ Big Media



Seeking an ACT Clinical Coordinator to lead our interdisciplinary ACT clinical team working with individuals diagnosed with a Serious Mental Illness (SMI) or General Mental Health diagnosis under Court Ordered Treatment at our 51st Ave Healthcare Clinic. 


Full-Time Employed: 40 hours/week

Location: 51st Ave and Camelback Rd in Phoenix, AZ 

Bilingual in Spanish is a plus (Additional Language Differential Pay Available)

Full Benefits Package, including 401K

Must have very flexible schedule as this team provides treatment 7 days/week, including weekends and holidays

Generous PTO/Sick Time (4+ weeks in year 1)

2/hour ACT Differential 

Duties Include:

  • Under the agency's and RBHA policies and professional requirements, provides supervision and support of a high performing ACT team within the agency.
  • Provides clinical and administrative supervision of non-medical ACT Specialists on assigned team.
  • Ensures efficient and effective operations, quality of care, customer service, and member outcomes. 
  • Provides support and direction to assure ACT services provided are consistent with SAMHSA ACT fidelity standards and best practices.
  • Monitors ACT team performance, provides direct team observation, and develops tools to improve key performance indicators related to ACT services. 
  • Ensures that assessments and individual service plans are developed and implemented (according to regulatory guidelines) for each member on their team. 
  • Provides 24/7 on-call coverage to provide direct support to ACT Specialists and to members served on the ACT Team.
  • Works under the direct supervision of the Health Center Director.


  • Master's in behavioral health or related field preferred; Bachelor's degree required.  Minimum of 3 years' experience in behavioral health or related health required
  • Minimum 2 years of managerial experience required
  • Experience working in an ACT role strongly preferred 
  • Interpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community members.  Good communication skills, evidenced by a non-judgmental approach, effective listening and positive interactions.  Strong understanding of substance use, addiction and recovery clinical skills.
  • Intermediate skills in Microsoft Word, Excel, and Outlook required. Experience in PowerPoint and electronic medical record - NextGen preferred.
  • Must be 22 years of age or older with a valid Arizona driver's license, and minimum of 3 years driving experience and meet requirements of Terros Health's driving policy.  
  • Must have a valid Level 1 Arizona Fingerprint Clearance card or the ability to apply for one apply for one within 7 working days of assuming role.
  • Schedule flexibility is required as this team provides services throughout weekday hours, evenings, weekends and holidays. 


Physical demand of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions



Terros Health


Phoenix, AZ
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