Sales Coordinator

Performs standard activities under general supervision involving sales support, administrative and clerical tasks

1.      Sales Support

a.       Maintains customer correspondence and sales order files,

b.      Prepare sales personnel meeting and travel schedules,

c.       Retrieves file information, compiles data and produces reports as directed by sales and marketing staff,

d.      Processes departmental documents,

e.       Reviews orders for correct price, part number and description,

f.        Responds directly to customer requests for literature and documents,

g.      Prepares trade show exhibit material for shipment and coordinates shipment details with shipping personnel,

h.      Prepares routine responses to requests for quotation following specific sales department guidance regarding standard price and delivery terms.

i.        Developing a strong knowledge base about company’s products,

j.        Developing meaningful relationships with new customers and deepening relationships with existing ones,

Although these sales are conducted inside and not out in the field, this is not a telemarketing or customer service position. Candidates should be able to negotiate profitable deals, manage margin expectations and sell complex customer solutions over the phone.

2.      Requirements:

a.       Min. 3 – 5 years account management experience,

b.      Background in high-technology product sales required,

c.       Candidates must be able to function productively within a fast-paced, multi-tasking, entrepreneurial environment,

d.      Ability to present multiple product lines,

e.       Excellent communication and organizational skills,

f.        Computer proficiency especially in MS Excel, Word, Power Point and Outlook,

Work is generally of a confidential nature requiring a broad knowledge of company practices, policies, and product lines.  Position requires intermediate level reading, writing, mathematics and communications skills as would normally be obtained by high school graduation or equivalent.  Typically uses word processing, spreadsheet, database, graphics and publishing software.  Additional experience involving customer contact in pre-sales support and after-sales customer service functional areas is desirable.  Related product knowledge is desirable.

Additional duties may include making quotes, gathering and reporting marketing statistics and intelligence for sales personnel.

Sales and Marketing

Task List

1)      Trade Show Management

a.       Datasheets for Shows – Determine requirements and arrange for printing

b.      CD’s for Shows – Determine requirements and arrange for production

c.       Show Preparations – overall coordinator for show admin

                                                              i.      Satellite 2005

                                                            ii.      CommunicAsia              

                                                          iii.      IBC

                                                           iv.      Regional shows as scheduled

2)     Records and Reports

a.       Meeting and Travel Schedule – Maintain a calendar with S&M personnel travel and meeting schedules.

b.      Bookings Report – Maintain data base and forward report weekly

c.       Budget Records – maintain database

                                                              i.      Travel

                                                            ii.      Marketing

3)     Marketing

a.       Collateral Management – Maintain data file and coordinate activities

b.      Market Intelligence File

                                                              i.      Long Term and Ongoing Task

                                                            ii.      Assemble and Maintain files of competitor information to include web addresses, data sheets and other information as available.

4)     Customer Support

a.       Standard Quotes – Issue quotes within guidelines