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Field Service Engineer

TekPartners, A P2P Company Wilmington, DE
  • Expired: over a month ago. Applications are no longer accepted.
Title:  ATM Technician Location:  Wilmington, DE Work Requirements:  US Citizen, GC Holders or Authorized to Work in the US General Description : Under general supervision, but following established policies and procedures, as well as all applicable banking laws and regulations, including BSA and AML, operation, and maintenance of the company's network of Automated Teller Machines (ATM's). Keeps the ATM Manager updated regarding his/her area of responsibility. Essential Duties And Responsibilities : Responsible for the maintenance of all ATMs in the current fleet and keeps up with the installation of all ATM parts. This duty is performed daily, about 35% of the time. Maintains and updates a database on all ATM sites: includes site name and location, owner name and contact numbers, company model, customer and serial numbers, site hours and security lease. Keeps management informed regarding any change of site name, location, model, serial number, site hours, security lease, etc. This duty is performed daily, about 25% of the time. Maintains a professional and courteous demeanor with all customers (internal and external). This duty is performed daily, about 25% of the time. Keeps informed of the latest developments in ATM networks and systems (ADA, Skimming Devices, Security updates, fraudulent devices). This duty is performed daily, about 15% of the time. Oversee hardware maintenance, installation, network management, multi-vendor maintenance, and software support. Unleash your manual skills on products like peripherals, large system printers, plotters, enterprise level servers, communications equipment, networks, and item processing sorters. We’re talking Ethernet, Token-Ring, StarLAN, NetBIOS, X.25—the whole gamut. Build great working relationships among colleagues and customers based on our customer Service Level Agreements (SLAs). When issues come up, your job is to respond them by either handling them, or by pulling in the proper associate, team member, or territory manager who can. Perform maintenance repair and system overhauls as a matter of routine (like modular swaps and unit replacements). You’ll surely always be on the lookout for preventative measures you can take to correct any and all technical problems before they happen. Capture customer information so that we can complete any invoicing, as well as stay in contact to ensure we’re providing the best possible service. Required Certificates, Licenses, Registrations : A valid motor vehicle license and the ability to travel to all user locations on a regular basis is required. Must have the ability to work overtime, nights, weekends, or holidays as needed. Our benefits package includes : Comprehensive Medical Benefits Competitive Pay, 401K Retirement Plan And Much More About TekPartners :  TekPartners is one of the fastest growing private staffing firms in the United States. We are a premier provider of highly qualified IT talent, Workforce Solutions and Business Intelligence Solutions to many enterprise organizations across the nation. As experts in the industry, our team continues to match proven talent to the right job opportunity every day.  TekPartners is an Equal Opportunity Employer.

TekPartners, A P2P Company

TekPartners has been a trusted and proven technology solutions firm for 16 years. As an information technology partner we offer our clients proven talent through professional staffing, managed services, and IT project solutions. We understand and value the unique needs of the industry and always strive to stay above the curve. The company was founded on the following core values: Be the Best, Understand the Urgency, Never Ever Give Up, Have the Courage to Excel, and Make a Contribution. We take pride in our business model and strive to create a positive workplace environment through an exemplary culture. TekPartners continues to grow and expand with office locations in South Florida, Orlando, Charlotte, and Milwaukee. Learn more at www.tekpartners.com.

Address

Wilmington, DE
19801 USA

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