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Healthcare Customer Service Representative

Techlink Systems Harrisburg, PA
  • Expired: over a month ago. Applications are no longer accepted.

As part of the Corporate Provider Network Operations team, the Coordinator, Corporate Provider Network Operations bBuilds and prepares the provider profiles for enterprise systems in support of business activities and essentials for accuracy, maintenance and retrieval of provider data and contract requirements.

Major Accountabilities:

• Data review for accuracy and completeness of Letters of Intent (LOIs), Letters of Agreement (LOAs), contracts and/or credentialing information

• Accurate entry and proper maintenance of provider data

• Knowledge and application of market implementation data rules and processes

• Meet the business project timelines and milestones

• Knowledge of and ability to manage, modify and update Contract Manager database , operating system (such as, FACETS) and other enterprise systems for new and existing markets.

• Work daily workflow queue in any enterprise system (such as, EXP MACCESS ) used for provider information-gathering, updates and maintenance

• Work and maintain inventory in queue based on prioritization, aging and campaign

• Contribute to the effective operations of CPNO division

• Minimum 1 – 2 years experience in member, provider and/or finance operations in a healthcare or Managed Care Organization

• 1-2 years experience in customer service

• 1-2 years Medicaid experience preferred

• 1-2 years experience in business operations preferred

Techlink Systems

Why Work Here?

Excellent corporate culture

TechLink Systems is a privately held IT Consulting Firm that provides Consulting Services to organizations nationwide. TechLink Systems is a certified MWOBE and has been in business since 1998. Our network spans all major U.S. metropolitan areas touched by major sectors such as entertainment and leisure, finance, industry and government, health sciences, and information technology. Whether you are a client seeking IT services and support or a candidate searching for new opportunities, TechLink System's outstanding customer service and dedication will exceed your expectations in the marketplace! TechLink has 6 regional offices located in San Francisco, Los Angeles, New York City, Philadelphia, Manila, and Bangalore. Awards: -Ranked Top 500 Asian-Owned & Asian Pacific American-Owned Businesses in the US -Ranked Top 100 Diversity-Owned & Privately-Owned Businesses in California -Ranked INC500 Fastest Growing Private Companies -Ranked Top 100 Largest Women Owned Business San Francisco Business Times -Ranked 50 Largest Minority-Owned Companies San Francisco Business Times - Ranked in Top 100 Woman Owned Business in the US, Diversity Business -Ranked in the Top 10 Minority-Owned Businesses in the Philadelphia Business Journal -Ranked in the Top 50 Woman-Owned Businesses in the 2014 Philadelphia Business Journal


Harrisburg, PA