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Regional Operations Site Manager of Region 1

Teche Action Clinic Franklin, LA

  • Expired: October 13, 2021. Applications are no longer accepted.

Teche Action Clinic, A Federally Qualified Health Center, per Section 330 of the Public Health Service Act, is currently seeking qualified applicants for our Regional Operations Site Manager of Region 1 based in Franklin, Louisiana.Region 1 includes our Franklin, Morgan City and Pierre Part clinics.JOB SUMMARY:The Operational Site Manager (OSM) is expected to manage the day-to-day operations of the assigned clinic(s).The OSM is expected to plan, direct, coordinate, implement and evaluate the services provided by Teche Action Clinic at the assigned clinic(s).The OSM performs a wide variety of duties and responsibilities in a manner that places emphasis on quality of care and customer service.The OSM is expected to monitor all services provided at the assigned clinic location(s), and as may otherwise be directed by the Chief Operating Officer or Chief Executive Officer.The OSM is expected to work collaboratively with all staff and medical providers.The OSM is delegated... the administrative authority, responsibility and accountability necessary to carry out all assigned duties.However, any changes to the Clinic's current operating procedures or policies must first be approved by the Chief Operating Officer.JOB DUTIES AND RESPONSIBILITIES:Manage the day-to-day operations of the assigned clinic(s).Implement policies and procedures, as approved by the Chief Operating Officer, to ensure services are provided in accordance with federal and state regulations and Teche Action Clinic policies.Direct, supervise, coordinate activities and services of the assigned clinic(s) to ensure the provision of timely, quality, cost-effective services.Direct, supervise, coordinate staff and clinical services at the assigned clinic, except for licensed providers, pharmacy, lab personnel, nursing staff and certified application counselors/care coordinators.Recruit, interview and hire, upon approval of the Chief Operating Officer, staff that will be assigned to the OSM's assigned clinic(s).Manage and monitor the inventory of supplies at assigned location and approve and submit orders to the Finance Department as per TAC purchasing policy.Develop quarterly action plans for the Assistant COO's review and COO approval.Participate in outreach activities and community events to promote the knowledge, awareness and access of services, to the community served by Teche Action Clinic.Attend and participate in meetings, related trainings, and workshops on behalf of Teche Action Clinic, as directed by the Assistant Chief Operating Officer or Chief Operating Officer.Perform other duties assigned by the Chief Operating Officer or Chief Executive Officer.Work closely with PSR Analyst to investigate/resolve and respond to patient complaints appropriately and effectively.Timely address all patient complaints regarding services at the assigned clinic, in accordance with Teche Action policy.Timely receive, process and address, where appropriate, all staff complaints and concerns.Participate in weekly status conferences with the Chief Operating Officer.Participate in Teche Action Clinic's Performance Improvement Committee meetings.Develops daily workflow monitoring for areas of responsibility and staffs to meet the needs of the organization.Provides leadership and support to all areas of patient services and is expected to be available to address any issues.Works with clinical departments and providers at assigned clinics to identify areas of exposure and design process that will increase knowledge of staff and improve outcomes in service, quality and accuracy.Coordinates the development and professional growth of the direct reports.Responds to organizational and patient needs with innovative processes to ensure service excellence.Ensures compliance with relevant regulations, standards, and directives from regulatory agencies.Hold regularly scheduled meetings for dissemination of all information to staff.Track/enter time/attendance of direct reports.Prepare month-end repo

Teche Action Clinic


Franklin, LA



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