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Workplace Service Coordinator
TechDigital Corporation Washington, DC

Workplace Service Coordinator

TechDigital Corporation
Washington, DC
Expired: over a month ago Applications are no longer accepted.
  • $23 Hourly
  • Full-Time
Job Description
The Workplace Services Coordinator will work directly with the Supervisor of Workplace Services to maintain the day-to-day office services, improve facility operations, and promote organizational change by planning and executing office improvement projects and internal office moves. This individual will partner with and form a cooperative relationship between building management, engineering, and/or those responsible for maintenance and operation of the facility (Building Engineering: including security contractors, janitorial services, and other various aspects of facility operations). Additionally, the Coordinator will act as another local representative of the Real Estate and Workplace Services team and will assist with office administration and event support. This position requires a high level of customer service, critical thinking and attention to detail.

Responsibilities Include:

* Provide the first-line contact for the facilities department for all internal and external customers/contractors.
* Assist with regular maintenance and general upkeep throughout the facility to ensure a clean and safe working environment.
* Build strong relationships with vendors and building management; maintain best-in-class service whether issues are resolved in-house or by service providers.
* Performs monthly facility inspections, updating repair and maintenance task lists. Identify health and safety hazards, maintenance, and repair issues.
* Handle all incoming requests, respond to clients with timely communication, and ensure successful resolution of identified needs.
* Process purchase orders and change orders, track annual budget spend, and ensure on track. Develop cost-saving opportunities and operational practices.
* Collaborate with team members to improve efficiency and implement new facility procedures. Support the documentation and implementation of workplace operating guidelines.
* Assist the Space Planning team, including working with local leaders to resolve seating challenges, update internal planning tools, and coordinate moves.
* Coordinate conference room & event table set-ups to meet the needs of internal/external training and meetings.
* Maintain a positive relationship with all the members of the REWS department and on-site customers while promoting a positive team environment.
* Communicate with local business unit leaders regarding office policy, procedures, and events.
* Handle all guest and employee interactions with the highest level of hospitality and professionalism, ensuring we are always managing expectations.
* Assist with extensive snack/beverage program for the office, including monitoring budget.
* Assist Workplace Services Supervisor during construction projects.

Required Skills

* 4+ years work experience (facilities, office operations, customer-facing experience preferred)
* Familiarity with coordinating outside contractors in support of facility operations and maintenance.
* Competent in G-Mail and G-Cal.
* Basic knowledge of critical utility systems, HVAC, mechanical, electrical, plumbing
* Attention to detail with a proactive and resourceful approach to problem-solving.

Interpersonal skills:

* Strong interpersonal skills; someone who is a proactive, team player
* Customer service oriented
* Natural organizational skills - with a proven ability to multi-task and prioritize and meet deadlines
* Excellent problem-solving skills, takes the initiative to identify and tackle challenges
* Self-starter: can make decisions on the spot
* Previous experience in hospitality or customer service is a plus
* Excellent communication skills, both verbal and written, is essential

Address

TechDigital Corporation

Washington, DC
20006 USA

Industry

Business

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