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Part time - Technical Support Tech - 16 hr. per week

Tech Services, LLC. Huntsville, AL
  • Expired: 27 days ago. Applications are no longer accepted.

REQUIRED: Previous technical support experience is a MUST HAVE!

*Pls. Note: This is a part-time position for 2 days per week/ 8 hours per day (16 total hrs)

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Technical Support Technician for IT issues in a retirement community

  • 2 day per week (9:00am -5:00pm = 16 hours)
  • On-site - Huntsville, AL location - local candidates preferred!
  • Contract - long term- open ended

Essential Job Functions:

  • Handles initial service desk phone, email and web inquiries, helps residents to integrate technology including Desktop, tablets, laptops and mobile phones. This could include both Microsoft, Android, and Apple products and telephony and cable TV or streaming devices.
  • Technical knowledge is required for diagnosis of support issues and end user resolutions.
  • Windows XP/7/8/10, Mac OS X, Android, iOS
  • Microsoft Office 2007, 2010, 2013, O365
  • Printer management and troubleshooting
  • CompTIA A+ Certified preferred
  • Assesses resident support needs, then provides solutions or refers them to appropriate team members.
  • Ability to present new technology, train, and demonstrate technical benefits and features.
  • Must have excellent customer service skills and ability to speak in a non-technical manner with patience.
  • Strong people skills and a talent for problem solving.

Background check REQUIRED!

Tech Services, LLC.

Tech Services is a provider of IT contract staffing and consulting services firm. Our engagement model teams our customers with a dedicated sales and recruiting team to build a cohesive relationship with you. We continually work to understand and adjust to your business and project needs and offer customized solutions to your specific requirements. As an added value, Tech Services guarantees every placement and allows your organization to utilize our Right-to-Hire Solution to fill your vacant positions. With over twenty years of experience, our Recruitment Team understands the challenges in supporting IT infrastructure and application development initiatives. That longevity in the industry and marketplace allows us to leverage our history with a candidate over many years, not just at a specific period in time. Our proprietary systems track a candidate from his early career, and as they develop and learn specific skills. This system allows us to deliver talent with the right skills, work ethic, and personality to fit your organization's culture. More importantly, it saves you time and money when you need external talent.

Address

Huntsville, AL
USA

Website