Senior Business Analyst
Tech One IT
- Expired: 13 days ago. Applications are no longer accepted.
Position DescriptionUnder general supervision, this position as a Senior Business Analyst provides technical support for the DCC/Child Care's AzCCATS Mainframe Application. This position analyzes the feasibility of the design, program, test and conversion phases of highly complex programming applications. Creates work plans to accomplish tasks and provide completion time estimates. Participates in Joint Application Design Meetings. Identifies and resolves system problems, checking to determine if a problem is system related or a user issue; determines alternatives and with direction, coordinates and implements solutions; coordinates among various units to achieve objectives for system implementation and maintenance; provides remote support to statewide staff as needed; performs problem resolution and solution development; advises manager of needs/issues; provides support for automated system development, implementation and maintenance; tests and documents program enhancements/corrections/modifications. Creates user guides; internal and external procedures, problem reports and systems requirements documents. Works with Business Analyst and manager to understand the AzCCATS file structure and layout. Works closely with Systems & Programming staff to insure all upgrades/ modifications meet mandated criteria and will work to benefit Child Care users. Has the ability to recreate problem(s) in test region; work with Analysts/Manager/Systems & Programming staff to troubleshoot, fix, test and implement system fixes/changes. Codes and tests ad hoc reports utilizing the Einstein Data Warehouse. Provides backup to Helpdesk.Skills Required-Strong customer service skills. - Excellent interpersonal, written, and oral communication skills. - Demonstrated ability to balance, prioritize and organize multiple tasks. - Demonstrated ability to work collaboratively in teams and across organizations. - Demonstrated ability to synthesize feedback and adjust plans accordingly. - Demonstrated ability to build strong relationships inside and outside the organization. - Demonstrated ability to develop and write technical documentation.Experience Required- Considerable working knowledge of methodologies and techniques for systems analysis and design, business process modeling, requirements gathering, quality assurance, and software development. - General knowledge of policies, procedures, programs and business goals. - Proficiency with Business Analysis Body of Knowledge (BABOK) - Proficient analytical skills to evaluate information gathered from multiple sources, consolidate details and extract to functional requirements. - Demonstrated ability to effectively translate user requirements into business, functional and test scenarios for projects of various sizes and complexity.Education RequiredBachelor's Degree and/or 10 years of experience in business analysis (or equivalent experience); Agile Experience a plus.
Tech One IT
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