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Customer Service Representative

Teasdale Fenton Carpet Cleaning & Restoration LLC
Groveport, OH
  • Expired: May 22, 2022. Applications are no longer accepted.
Seeking an experienced Customer Service Representative.  We are looking for the right person to fill a Full-Time Customer Service position with Columbus' Fastest Growing Carpet Cleaning and Restoration Company.  Teasdale Fenton is a family-owned company headquartered in Cincinnati OH.  

RESPONSIBILITIES OF THIS POSITION INCLUDE BUT NOT LIMITED TO:

  • Handle a high-volume of incoming calls from customers wanting to schedule carpet cleaning, water restoration, etc.
  • Provide a high level of customer service while navigating company specific software.
  • Communicate effectively with individuals/teams in the company to ensure high quality and timely expedition of customer requests.
  • Make outbound calls to customers from our own database for sales.
  • General office duties, including but not limited to filing, faxing, assisting other team members as needed.
Qualifications-Knowledge, Skills, and Abilities

  • High school diploma or GED equivalency
  • Proficient in Microsoft Office
  • High level Data entry skills (Keyboarding minimum 35 wpm)
  • Answering a multi-line phone system
  • Ability to answer customer calls, respond to requests, provide product and service information
  • Excellent verbal and written communication skills
  • Strong math skills.
2 YEARS OF CALL CENTER OR CUSTOMER SERVICE EXPERIENCE REQUIRED- WORKING IN AN OFFICE ENVIRONMENT AND PROVIDING CUSTOMER SERVICE.

**Working hours will fall between Monday-Thursday 7AM-7PM, Friday 7AM-6PM, Saturdays 8AM-5PM, (some Saturdays required- rotating schedule).

Teasdale offers full benefits: Health, Dental, Vision, life, 401K, paid holidays and Paid Time Off.

Teasdale Fenton is an Equal Opportunity Employer.

Teasdale Fenton Carpet Cleaning & Restoration LLC

Address

Groveport, OH
43125 USA

Industry

Business

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