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Senior IT Technician

TeamLogic IT of Columbia Columbia, SC

  • Posted: over a month ago
  • $70,000 to $75,000 Yearly
  • Full-Time
  • Benefits: medical,
Job Description

Teamlogic IT of Columbia, SC is looking for a Level III Technician responsible for designing, installing, and expanding business-class server-based networks. The Level III Technician supports wide area networks, local area networks, and implements and monitors network security. The position is responsible for desktop support, performing network infrastructure testing, and troubleshooting. Includes responsibility for optimizing and maintaining network software, hardware, and security. In addition, excellent customer service and communication skills are a must as you will be interacting with customers daily.

Hours: 8 - 5, Mon. - Fri. with occasional nights and weekends. Must have reliable transportation as sometimes travel to various locations will be involved.

Description:

The Level III Technician requires both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. The Level III Technician works jointly with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation and ongoing technical account management. A positive, service-oriented personality is a must:

Our ideal candidate has the following qualifications:

  • Minimum of five years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
  • Three years of experience in a client-facing environment such as sales engineering
  • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
  • Possesses strong organizational and time-management skills
  • Results-oriented, self-motivated, energetic, professional, reliable and a team player
  • Strong understanding of technology and business productivity systems
  • Experience with RMM (remote monitoring and management) tool a plus
  • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking and organizational skills
  • Architect and manage business-class networks including ability to configure VLANs.
  • Configure and manage Sophos and/or SonicWall firewalls.
  • Configure switches (layer1, layer 2, layer 3), routers, etc.
  • Configure remote access using VPN or RDS.
  • Performing network infrastructure troubleshooting

Ideally you will have one or more of the following certifications:

  • CompTIA Net+ and/or CompTIA Security+
  • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
  • CCNA or CCIE-Cisco certifications a real plus
Company Description
Recently named 2020 MSP of the Year, TeamLogic IT of Columbia is locally owned and operated. TeamLogic IT provides comprehensive IT consulting services for small and medium-sized businesses, helping them navigate network operations, cyber threats, cloud and on-premise server operations, and many other IT challenges. Learn more about us at https://www.teamlogicit.com/columbiasc

TeamLogic IT of Columbia

Recently named 2020 MSP of the Year, TeamLogic IT of Columbia is locally owned and operated. TeamLogic IT provides comprehensive IT consulting services for small and medium-sized businesses, helping them navigate network operations, cyber threats, cloud and on-premise server operations, and many other IT challenges. Learn more about us at https://www.teamlogicit.com/columbiasc

Address

Columbia, SC
USA

Industry

Technology

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