IT Services Account Manager
TeamLogic IT, Mission Viejo, CA
Lake Forest, CA
- Posted: over a month ago
- Full-Time
Job Description
Benefits/Perks
If working for a high-growth company focused on helping small to mid-sized businesses perform better, grow faster, and achieve more by leveraging technology sounds appealing to you, wed love to hear from you!
The IT Services Account Manager role is a fully remote position.
For a group of clients, your job will be to ensure client satisfaction/retention and provide additional projects/products/services. You will facilitate and, in some cases, lead quarterly meetings with clients. You will be the clients primary point of contact, ensuring our service delivery is meeting their needs. Your job is to marshall the resources of our company to well serve the client.
The most important skill for this role is world class follow up and communication (verbal and written). If you are world class at managing your to do list, replying promptly to emails, and following up with commitments, then you may be ideal for this role; if you have had any difficulties in these areas, then please do not apply for this job.
Ideal Attributes and Characteristics:
Energetic individuals with go-getter attitudes who are self-motivated, team players, and have a drive for high achievement In-depth knowledge of the managed solutions and product stack that are available to the client Experience with a Managed Services Provider (MSP) company is strongly preferred Ability to effectively communicate with business owners and executive leadership in a meaningful way and with confidence while developing lasting business relationships. Able to identify quality vendors/suppliers and develop partnerships with a focus on getting the best products at the best prices. Great at working with and collaborating as part of a team and with other departments on a continuous basis.
Position Responsibilities:
Client Retention and Client Satisfaction Preparation of proposals/quotes and acceptance of orders from clients Expand the managed services spend within the client base Works with account managers and clients directly to create quotes Maintain detailed documentation of all account activity in the CRM systems
Credentials and Experience: A minimum of one-year related job/role experience is required. The ideal candidate will have three years or more experience in inside sales or outside sales in a B2B environment (preferably an IT Services company or MSP) OR Equivalent combination of education and experience. An Associate or Bachelors degree in a relevant industry is a plus, but NOT a requirement.
- Career Advancement Opportunities
- Competitive Compensation
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Paid time off
- 401(k) + matching
- Referral program
If working for a high-growth company focused on helping small to mid-sized businesses perform better, grow faster, and achieve more by leveraging technology sounds appealing to you, wed love to hear from you!
The IT Services Account Manager role is a fully remote position.
For a group of clients, your job will be to ensure client satisfaction/retention and provide additional projects/products/services. You will facilitate and, in some cases, lead quarterly meetings with clients. You will be the clients primary point of contact, ensuring our service delivery is meeting their needs. Your job is to marshall the resources of our company to well serve the client.
The most important skill for this role is world class follow up and communication (verbal and written). If you are world class at managing your to do list, replying promptly to emails, and following up with commitments, then you may be ideal for this role; if you have had any difficulties in these areas, then please do not apply for this job.
Ideal Attributes and Characteristics:
Energetic individuals with go-getter attitudes who are self-motivated, team players, and have a drive for high achievement In-depth knowledge of the managed solutions and product stack that are available to the client Experience with a Managed Services Provider (MSP) company is strongly preferred Ability to effectively communicate with business owners and executive leadership in a meaningful way and with confidence while developing lasting business relationships. Able to identify quality vendors/suppliers and develop partnerships with a focus on getting the best products at the best prices. Great at working with and collaborating as part of a team and with other departments on a continuous basis.
Position Responsibilities:
Client Retention and Client Satisfaction Preparation of proposals/quotes and acceptance of orders from clients Expand the managed services spend within the client base Works with account managers and clients directly to create quotes Maintain detailed documentation of all account activity in the CRM systems
Credentials and Experience: A minimum of one-year related job/role experience is required. The ideal candidate will have three years or more experience in inside sales or outside sales in a B2B environment (preferably an IT Services company or MSP) OR Equivalent combination of education and experience. An Associate or Bachelors degree in a relevant industry is a plus, but NOT a requirement.
This is a remote position.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.
TeamLogic IT, Mission Viejo, CA
Address
Lake Forest, CA
92630
USA
Industry
Business
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