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Call Center Representative

Tandem Clinical Research Marrero, LA

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are seeking a Call Center Representative to join our team! The representatives of a call center are individuals who answer and dial out calls. Their responsibility is to respond to incoming calls from the customers to answer questions and inquiries, troubleshoot problems, provide information regarding the organization’s services. Additionally, agents are responsible for making outbound calls to set appointments and gather data.

Responsibilities:

  • Handle customer inquiries
  • Provide information about the products and services
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Tandem Clinical Research

Why Work Here?
Awesome team, great benefits and room for growth

Address

1111 Medical Center Blvd.

Marrero, LA
USA

Industry

Business

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