Customer Service Representative Job Purpose:
Attracts and serves customers by providing product and service information at events and promotions.
Customer Service Representative Job Duties:
Attracts potential customers by answering product and service questions; suggesting information about products and services.
Opened customer accounts by recording account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Contributes to team effort by accomplishing related results as needed.
*Please Note This is Not Telemarketing Position, or Call Center*
Work with Fortune 500 Clients
Opportunities for Progression in a Fast Growing International Business
Skills/Qualifications: Customer Service experience, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking
Must be 18 or older
No felony convictions
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