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Phone Operator - 10620

TalentZok San Diego, CA
  • Expired: 18 days ago. Applications are no longer accepted.

Phone Operator - TalentZok

OVERVIEW

Are you looking for a new career opportunity with an exciting company?! Then we’ve got the right team for you! In this role, you’re responsible for the duties listed below.

Immediate opening for a Phone Operator in San Diego, CA who possesses:

  • 2+ years in customer service-oriented position
  • Experience answering calls at high volume
  • Bilingual Spanish is a REQUIREMENT

Email resumes to sdinfo@TalentZok.com or call 858.800.3050

FULL DESCRIPTION:

We are seeking energetic and reliable professionals to join our district team. The successful candidates will be responsible for answering incoming customer calls, utilizing district policies to solve customer issues and directing calls to the managerial team when necessary. We are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.

The selected candidate will further possess:

  • Have reliable transportation
  • Excellent customer service
  • Possess excellent organizational, time management, and record-keeping skills
  • Phone etiquette and knowledge

The select candidate will be responsible for the following:

  • Answer incoming customer phone calls and take appropriate action for each call
  • Maintain customer satisfaction ratings based on explicit criteria set forth by the district
  • Use school district policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
  • Input data into the computer platform to keep each customer record updated
  • Other duties as assigned

For immediate and confidential consideration, please email your resume to sdinfo@TalentZok.com or call 858.800.3050

More information can be found at www.TalentZok.com

TalentZok

Why Work Here?

Great position for a recent grad with a biological sciences degree!!!!

IT'S ALL WE DO. We believe that effective and successful recruiting must be specialized, both in industry and geography. It is the only way to truly know both companies and job seekers and the most effective way to bring them together. THE INSIDER'S NETWORK When you register with us, we plug you into an existing network of companies that don’t always post to job boards. You will have access to unique opportunities throughout the greater San Diego area - opportunities you won’t find on your own. THANK YOU FOR CALLING We’ve picked up that old book on customer service, dusted it off, and put it back into practice. How many times have you left a message and never heard back? How many recruiting firms have you sent your resume to who haven’t called you back promptly? At TalentZök, customer service is our priority. We return calls promptly. We don’t let you fall through the cracks. It sounds so simple yet so few know how to do it right. THE IMPORTANCE OF A FIRM HANDSHAKE There is no substitute for meeting someone in person. It is the only way to really understand people. We interview all of our candidates in person before they interview at our client companies to ensure the best possible fit. We also visit companies in person, meet the people involved in the decision, get a feel for the company culture and get a thorough understanding of the job. We won’t waste your time because we’re committed to understanding exactly what it is you’re looking for.

Address

San Diego, CA
USA

Website