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Customer Service Associate/Sales

TalentZok Santa Ana, CA
  • Expired: over a month ago. Applications are no longer accepted.

Sales/Customer Service Associate-TalentZok

OVERVIEW

Are you looking for a new opportunity with an exciting company?! Then we’ve got the right team for you! In this role, you’re responsible for the duties listed below.

Immediate opening for a Sales/Customer Service Associate in Garden Grove, CA who possesses:

  • Entry Level to one year of sales experience
  • Excellent phone, typing, computer, communication, and interpersonal skills
  • Ability to make 80-100 outbound calls and emails when necessary

Email resumes to lbinfo@Talentzok.com or call 424-488-7106

FULL DESCRIPTION:

The primary tasks of a Sales/Customer Service Associate are, but not limited to: Communicating effectively by telephone and email with customers, (this will include both inbound and outbound communication), and to schedule a bonafide appointment. Associate must have the ability to multi-task and adhere to established dealership processes. Excellent phone, typing, computer, communication, and interpersonal skills are integral to success. The associate will be required to complete 80-100 outbound calls, and send emails where necessary, and a quantity of inbound and outbound sales calls each day.

The candidate will be responsible for the following:

  • Respond to all customer inquiries promptly and effectively
  • Utilize established dealership templates to communicate with customers by e-mail & telephone.
  • Utilize dealership call scripts for all inbound and outbound sales calls
  • Schedule, log, and confirm appointments with customers
  • Update the data management tool with information regarding all verbal communication with customers
  • Communicate customer information to the Sales Director when an appointment is scheduled.
  • Study products and services to continually enhance associate’s ability to assist customers:
  • Comply with any customer handling and marketing functions as identified by the Sales Director
  • Communicate with the Sales Director any potential customer issues or problems
  • Perform all outbound campaigns as periodically dictated by the Sales Director.

QUALIFICATIONS

• Must communicate effectively with customers on the telephone and email.
• Schedule sales appointments for our outside sales staff.
• Must have excellent computer skills.
• Must make 80-100 outbound calls daily.
• Experience in sales or call center is preferred.
• Experience making outbound phone sales calls is a must.

Email resumes to lbinfo@Talentzok.com or call 424-488-7106

TalentZok

IT'S ALL WE DO. We believe that effective and successful recruiting must be specialized, both in industry and geography. It is the only way to truly know both companies and job seekers and the most effective way to bring them together. THE INSIDER'S NETWORK When you register with us, we plug you into an existing network of companies that don’t always post to job boards. You will have access to unique opportunities throughout the greater San Diego area - opportunities you won’t find on your own. THANK YOU FOR CALLING We’ve picked up that old book on customer service, dusted it off, and put it back into practice. How many times have you left a message and never heard back? How many recruiting firms have you sent your resume to who haven’t called you back promptly? At TalentZök, customer service is our priority. We return calls promptly. We don’t let you fall through the cracks. It sounds so simple yet so few know how to do it right. THE IMPORTANCE OF A FIRM HANDSHAKE There is no substitute for meeting someone in person. It is the only way to really understand people. We interview all of our candidates in person before they interview at our client companies to ensure the best possible fit. We also visit companies in person, meet the people involved in the decision, get a feel for the company culture and get a thorough understanding of the job. We won’t waste your time because we’re committed to understanding exactly what it is you’re looking for.

Address

Santa Ana, CA
USA

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