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Client Account Specialist - 10881

TalentZok New Haven, CT
  • Expired: 16 days ago. Applications are no longer accepted.

Client Account Specialist – TalentZok

OVERVIEW

Are you looking for a new career opportunity with an exciting company?! Then we’ve got the right team for you! In this role, you’re responsible for the duties listed below.

Immediate opening for a Client Account Specialist in New Haven, CT who possesses:

  • Bachelor’s degree in an Accounting field preferred
  • 2+ years accounts receivable experience in a professional services or law firm
  • Must have strong communication skills and experience with interacting with stakeholders

Email resumes to mdaniels@talentzok.com or call 858.239.2849


FULL DESCRIPTION: The client accounts specialist will actively oversee aged client accounts receivable; communicate with attorneys and client accounts manager on the status of accounts, establish payments arrangements or resolve billing queries; provide invoice copies as requested by clients and attorneys; review and chase accounts until payment, escalated, or written off.

The selected candidate will further possess:

  • Must be self-starting, goal oriented, and a good problem solver.
  • Must always act and maintain a professional disposition.
  • Excellent written, verbal and organizational skills.
  • Proficient in Creditforce or similar collection software and MS Excel required.
  • Experience with Elite Enterprise is preferred.

The selected candidate will be responsible for the following:

  • Maintain client account collection activity records in tracking software.
  • Regularly communicate account status with the account’s manager and attorneys.
  • Prepare and distribute various AR reports to attorneys.
  • Process Reminder Notice exemption requests and, as needed, reminder statements.
  • Assist with information requests, account reconciliations or other financial analyses required by the Client Accounts Manager, attorney, or other finance manager.
  • Escalate trouble debts to the client accounts manager that it be sent to the credit committee for review and supervise the progression of the account to resolution.
  • Process approved write-off requests.
  • Communicate promptly to the collection manager extraordinary events which may require his/her involvement, such as the following:
    • Any large value client collection problem.
    • Any client inquiry that cannot be addressed by the client account specialist.
    • Any client dispute, especially those that are sensitive or confrontational.
    • Attorneys who do not cooperate with collection efforts.
    • Client or attorney complaints which may involve you at any level.

For immediate and confidential consideration, please email mdaniels@talentzok.com or call 858.239.2849

More information can be found at www.talentzok.com

TalentZok

Why Work Here?

IT'S ALL WE DO. We believe that effective and successful recruiting must be specialized, both in industry and geography. It is the only way to truly know both companies and job seekers and the most effective way to bring them together. THE INSIDER'S NETWORK When you register with us, we plug you into an existing network of companies that don’t always post to job boards. You will have access to unique opportunities throughout the greater Los Angeles area - opportunities you won’t find on your own. THANK YOU FOR CALLING We’ve picked up that old book on customer service, dusted it off, and put it back into practice. How many times have you left a message and never heard back? How many recruiting firms have you sent your resume to who haven’t called you back promptly? At TalentZök, customer service is our priority. We return calls promptly. We don’t let you fall through the cracks. It sounds so simple yet so few know how to do it right. THE IMPORTANCE OF A FIRM HANDSHAKE There is no substitute for meeting someone in person. It is the only way to really understand people. We interview all of our candidates in person before they interview at our client companies to ensure the best possible fit. We also visit companies in person, meet the people involved in the decision, get a feel for the company culture and get a thorough understanding of the job. We won’t waste your time because we’re committed to understanding exactly what it is you’re looking for.

Address

New Haven, CT
USA

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