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Customer Service Representative (12434)

TalentCare Englewood, CO
  • Expired: over a month ago. Applications are no longer accepted.

Are you a friendly, outgoing person with a passion for helping others? Are you happiest when you are multitasking and staying busy? Does a career in the aviation field sound exciting? If so, we are looking for someone with your qualities to fill our Customer Service Representative role. Join a company where you are part of a unique team and where you also can shine as an individual while working closely with passengers and pilots, and communicating with aircraft. Come on board today!

Responsibilities

Customer Service Representative:
We are currently seeking self-motivated, safety minded, positive, enthusiastic individuals to become part of our customer-service oriented team. Our success is made possible by three things: our passion for people, our passion for service, and our tireless effort to be a leader. As a customer service representative, responsibilities will include, but are not limited to:

  • Assisting private aircraft passengers and crews
  • Assisting internal customers and teammates
  • Making hotel, car and catering reservations
  • Answering telephones
  • Taking and dispatching aircraft fuel orders
  • Ensuring the accuracy of information through various means of communication (radio, telephone, electronic, etc.)
  • Communicating with aircraft via radio
  • Processing sales transactions
  • Working closely with line service technicians and pilots to ensure all customer needs are met
  • Working simultaneously with all team members to provide superior customer service

Required Skills

  • Valid drivers license
  • 18 years of age
  • High school diploma
  • Customer service/hospitality experience is preferred
  • Experience in the aviation industry is desired but not required
  • An extensive safety and customer-service training program is provided
  • Schedule flexibility is a must, as most FBOs operate 24 hours a day, 365 days a year
  • Candidates need to possess a strong sense of safety and customer service
  • Customer service entails displaying amiable character under stressful situations, while satisfying the safety and service needs of each customer
  • Candidate must have a passion for outstanding customer service, good problem-solving abilities, the ability to prioritize multiple tasks simultaneously, and excellent communication skills

TalentCare

TalentCare is a data-driven healthcare recruiting firm with clinical and non-clinical positions nationwide. You will hear about exclusive, direct hire job openings that provide you career mobility and growth. With TalentCare on your side, you are: Matched with jobs based on advanced predictive analytics, so you will fit and perform well Hired directly by the client company, whether full-time or part-time Never hounded by other firms about our job openings they are all 100% exclusive

Address

Englewood, CO
USA

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