Experienced Customer Service Support
Talent Workforce Solutions
Fremont, CA
- Expired: over a month ago. Applications are no longer accepted.
Job Description
We are looking for a Customer Service Support to provide enterprise-level assistance to our customers. You will collect accurate information from our clients and ensure every small to big details are accurately recorded to ensure customer satisfaction.
Ultimately, you will be a person our customers trust. They will rely on you to provide timely communication to the clients.
Responsibilities
- Talk clients through a series of actions, either via phone, email or chat, until we have all the information we need.
- Provide prompt and accurate information from clients to be recorded.
- Ensure all information from clients are properly logged
- Follow up with clients continuously
- Prepare accurate and timely reports
- Document product and packaging knowledge in the form of notes and manuals
- Maintain excellent relationships with clients
Requirements and skills
- Proven work experience as a Customer Service support, Technical Support, Desktop Support, IT Help Desk Technician or similar role
- Hands-on experience with Microsoft Excel
- Excellent problem-solving and communication skills
- Ability to provide step-by-step help, both written and verbal
Talent Workforce Solutions
Address
Fremont, CA
USA
Industry
Business
Get fresh Customer Support Representative jobs daily straight to your inbox!
By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.
Most Popular Jobs Similar to Customer Support Representative
Most Popular Customer Support Representative Job Categories
Search Results Near Fremont, CA
You Already Have an Account
We're sending an email you can use to verify and access your account.
If you know your password, you can go to the sign in page.