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Operations Manager

Talent Leverage
Hebron, OH
  • Expired: October 13, 2022. Applications are no longer accepted.
Responsibilities

  • Oversee daily operations of the company through development, design, operation, and improvement of the systems that create and deliver the firms services
  • Create and manage financial and resource budget
  • Manage customer relations to ensure retention, customer satisfaction and long-term relationships
  • Continuous improvement system to ensure efficient, effective, and safe work practices.
  • Ensure that business operations are efficient and effective, and resources are properly managed
  • Recruiting, hiring, firing and retention of Operations Team
  • Set comprehensive goals for performance and growth utilizing KPIs to instill a system of accountability that meets the company's culture for each team member
  • Lead team to achieve maximum performance and dedication through on-going coaching, proper communication, encouragement, team member feedback, performance reviews and management system
  • Communicate and instill the company's Mission, Vision and Culture so that it is inter-woven throughout the organization and infiltrates the employees actions
  • Evaluate performance by analysing and interpreting data and metrics
  • Design and implement business strategies to maintain and grow the company profits
  • Receive and interpret daily/weekly management reports and provide details to President
  • Coordination with peer leaders to plan, create strategies and execute the company business goals
  • Develop and execute an annual, 90-day plan and budget

Requirements

Requirements
  • Understanding of HDD and underground utility construction
  • Working knowledge of data analysis and performance/operation metrics.
  • Working knowledge of IT /Business infrastructure and Microsoft Office


Bonus Points
  • Budget-focused mind
  • Proven experience in operations
  • Operations degree or equivalent experience
  • Advanced organizational skills
  • Excellent written, oral and client-facing communication skills
  • Outstanding organizational and leadership abilities.
  • Excellent interpersonal and public speaking skills.
  • Aptitude in decision making and process solving.
  • Focused company growth incorporated into decision-making process.

Talent Leverage

Address

Hebron, OH
43025 USA

Industry

Business