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Phone Operator/ Technical Service Representative

Tailored Management
Nashville, TN
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Tailored Management is seeking a highly motivated and experienced - Phone Operator/ Technical Service Representative in Nashville, TN USA

Duration:6+ Months

  • A minimum of one (1) year of experience working in a directly customer-facing role via written, chat, and/or phone channels Customer-first attitude
  • You truly care about the happiness and success of the customer Impeccable communication skills
  • Your communication style conveys empathy and complex instructions warmly, succinctly, and with flawless spelling and grammar A zest for problem-solving
  • You enjoy applying your own knowledge and inquisitiveness towards helping others by actively listening, asking smart questions, and methodically working towards a solution Focus on teamwork
  • You work exceptionally well with others, building relationships that sustain a fun and productive work culture and seizing opportunities to teach and learn from your peer's Analytical curiosity and a commitment to improve
  • You naturally synthesize inputs from individual customer issues to identify trends Platform know-how
  • Experience working within Zendesk (ticketing) and Intercom (live chat), or comparable platforms.
Company Description
Tailored Management is a global staffing firm that specializes in partnering with large organizations that run their contingent labor program in a VMS/MSP environment. We have the unique capacity to support programs across all scopes and geographic locations. But what do we really do? We bring together the best talent with the greatest opportunities!

Tailored Management

Why Work Here?
Weekly pay. Opportunities for growth!

Tailored Management is a national premium recruiting firm; dedicated to developing strong relationships with both clients and career seekers. Our President says, “The people business is personal.” This simple but profound phrase shapes the thinking that has made Tailored Management into a major national force in the recruiting industry. We believe to our core in finding the perfectly tailored candidate for each role we fill - each and every time.


Nashville, TN




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