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Pharmacy Care Coordinator - Remote

Tailored Management Dublin, OH

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Role: Care Coordinator
Hourly Pay Rate: $16.50 per hour
Location of Assignment: Dublin, OH but will be fully remote right now
Schedule: 40 hours per week, Monday thru Friday, 8am-5pm
Contract Length: 6 months, opportunity for extension pending performance and business need

*Qualified candidates for this position will be able to connect to the internet via an ethernet cord (hardwired) and have a quiet place to work during the scheduled hours. This role will be mostly remote, but there is a chance that candidates will be required to report on-site to the offices in Dublin, OH for training purposes*

Summary
Coordinate with Pharmacy clients regarding vaccinations and inventory levels. Will handle a maximum of 25 calls per day and support customer service, data entry, email, and pharmacy questions.

RESPONSIBILITIES
• Handle customer call overflow
• Place outbound calls to PBM (pharmacy benefit management) helpdesks
• Enter data
• Send scripted emails to customers
• Place outbound calls to customers using a script
• Complete low reimbursement submissions for MAC appeals

QUALIFICATIONS
• Recent grads encouraged to apply
• Pharmacy background a plus
• Strong communication skills
• Team player
• Customer service experience, comfortable with speaking to customers on the phone
• Organized and detail-oriented

Upon acceptance of offer, candidates will be required to submit to a 7-year background check and will undergo a hair follicle drug screening. Candidates must also verify 2 employers within the last 5 years and verify their highest level of education. Accepted documents for verification are transcripts, diplomas, pay stubs, W2's, or verification from the school or employer directly

 

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Dublin, OH
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