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Onboarding/HR Specialist -Virtual Interviews

Tailored Management Austin ,TX
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Job Title: People Services - Onboarding Specialist
Location: Austin, TX 78701

Pay: $30/hr.
Department: People Services, Glomo, Benefits
Duration: 6-month contract with the opportunity of extension!

Duties:

  • Provide outstanding support to employee and internal stakeholder inquiries around benefits processes, policy, and issues.
  • Manage inbound employee inquiries, identify needs, process necessary transactions in Workday, Salesforce and other systems, and escalate issues or re-assign inquiry, as required; conducting outbound calls or emails for issue resolution and follow-up, if required.
  • Maintain a commitment to our service level agreements (SLAs) around responsiveness and customer satisfaction.
  • Maintain detailed and accurate documentation in the request tracking system (Service Cloud), HRIS (Workday) and benefits administration tool (WTW).
  • Maintain knowledge and adhere to all government policies and standards (e.g. HIPAA, ERISA, IRS, DOL, Section 125, etc.)
  • Execute employee Perks programs by answering employee inquiries for "baby cash”, daycare and gym/wellness programs.


Skills:

  • 1-2 yrs HR experience and or customer service experience
  • Excellent analytical and problem-solving skills
  • Excellent written communication skills and ability to handle sensitive matters with tact and diplomacy
  • Capable of exercising independent judgment and discretion while utilizing company policies and practices to determine appropriate action
  • Ability to work independently and require little instruction on the day-to-day work
  • Ability to work in a team environment to achieve goals

Workday experience helpful, but not required

Company Description
We are still hiring during the pandemic of COVID-19 (or CoronaVirus). Your health and safety is our #1 priority at Tailored Management. We will be conducting video interviews during this time to ensure your safety.

Tailored Management

Why Work Here?

This is an excellent opportunity to get your foot in the door with a leading biopharmaceutical company!

We are still hiring during the pandemic of COVID-19. Your health and safety are our #1 priority at Tailored Management.

Address

Austin, TX
USA

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