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Healthcare Customer Service Representative

Tailored Management Phoenix, AZ
  • Expired: over a month ago. Applications are no longer accepted.

Address: 25600 N. Norterra Dr Building A, Phoenix, AZ 85085
Hours: Monday-Friday 7:30AM-4:00PM or 8:00AM-4:30PM
Pay: $14.76/hour
Contract Length: 09/16/2019-12/20/2019 (possible extension based on attendance and performance)
Openings: 2

Duties:

  • Plays a key role in maintaining our 40,000 + plan population, ensuring our customers are serviced at a high level, and that their documents are appropriately tracked and protected.
  • Answers incoming calls from customers, responds to inquiries, and accepts premium payments via phone.
  • Keeps excellent notes in member QCare record.
  • Executes demographic and PCP changes per customer requests.
  • Assists Enrollment Specialists with outbound requests for information


Skills:

  • Call center
  • Customer service
  • Payments
  • Incoming Calls
  • Excellent typing
  • Highly organized

Requirements:

  • High school diploma or GED
  • Ability to pass 7-year county background check

Tailored Management

Tailored Management is a global staffing firm that specializes in partnering with large organizations that run their contingent labor program in a VMS/MSP environment. We have the unique capacity to support programs across all scopes and geographic locations from a single headquarters, successfully elevating program performance across the board and minimizing costs, miscommunication and delivery times. But what do we really do? We bring together the best talent with the greatest opportunities!

Address

Phoenix, AZ
85085 USA

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