Address: 25600 N. Norterra Dr Building A, Phoenix, AZ 85085
Hours: Monday-Friday 7:30AM-4:00PM or 8:00AM-4:30PM
Contract Length: 09/16/2019-12/20/2019 (possible extension based on attendance and performance)
- Plays a key role in maintaining our 40,000 + plan population, ensuring our customers are serviced at a high level, and that their documents are appropriately tracked and protected.
- Answers incoming calls from customers, responds to inquiries, and accepts premium payments via phone.
- Keeps excellent notes in member QCare record.
- Executes demographic and PCP changes per customer requests.
- Assists Enrollment Specialists with outbound requests for information
- Call center
- Customer service
- Incoming Calls
- Excellent typing
- Highly organized
- High school diploma or GED
- Ability to pass 7-year county background check