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Learning Operations Specialist

Tailored Management Menlo Park, CA
  • Expired: 15 days ago. Applications are no longer accepted.

Company Learning Operations Specialist
Location: Menlo Park, CA
Duration: Project through 6/2020 with opportunity of extension
Company: A leader in the Social Media Networking industry

JOB SUMMARY
The Learning Program Operations Specialist will work to operationalize Company Learning programs that will allow us to grow and scale Facebook. The ideal candidate will be a detail-oriented, get-things-done professional who can think strategically, adapt quickly, and rapidly earn credibility and trust with all levels of the organization. They will exhibit great communication & planning skills, teamwork, motivation, and an upbeat attitude. This person will be highly organized, productive, poised, and able to thrive in high-pressure, time-sensitive scenarios, and able to adapt to rapidly changing requirements.

JOB RESPONSIBILITIES

  • Oversee the day-to-day operations of our vendor teams executing our Company Learning program operations
  • Partner with your primary client(s), as well as other key client partner and vendor teams to deliver on operational strategy and annual plans
  • Identify opportunities to optimize and make programs consistent globally while balancing the business need for flexibility
  • Work on short term project initiatives which can include but not limited to: LMS migration, new work intake, and process documentation.
  • Understand and apply program strategies to decision making and proposals
  • Establish standardized program reporting to deliver insights program managers
  • Manage and consult on operational impacts of new programs or changes to existing programs
  • Manage and escalate risks and issues and collaborate with cross-functional partners on resolution
  • Make recommendations and create proposals on program changes and conduct cost/benefit analysis of potential operational improvements, as well as day to day decisions
  • Develop and ensure standard operating procedures are in place for programs supported by the team globally
  • Work closely with remote staff effectively and drive consistency of global processes
  • Exercise independent judgment and discretion while utilizing company policies and practices to determine appropriate actions


REQUIRED SKILLS

  • 4+ years of experience in either L&D or HR Operations
  • Customer service, communication, and cross-group collaboration skills
  • Strong analytical and data, reporting skills
  • Comfortable working through ambiguity and uncertainty in a fast-paced, ever-changing work environment
  • Excellent project management, process improvement, and problem-solving capabilities
  • Strong time management, attention to detail, and ability to multi-task across concurrent projects is essential
  • Ability to work across various levels of the organization, while building trust and fostering collaboration
  • MS Office (Word, Excel, Outlook, PowerPoint, Access) (Excel ability to create macros, pivot tables, vlookup, analytical capabilities and workbooks).

DESIRED SKILLS

  • Data analysis acumen
  • Project Management (PMP / PMI) certification
  • Experience managing an outsourced vendor relationship
  • Salesforce, Workday and LMS experience

Tailored Management

Tailored Management is a national premium recruiting firm; dedicated to developing strong relationships with both clients and career seekers. Our President says, “The people business is personal.” This simple but profound phrase shapes the thinking that has made Tailored Management into a major national force in the recruiting industry. We believe to our core in finding the perfectly tailored candidate for each role we fill - each and every time.

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Menlo Park, CA
USA

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