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Temp to Hire - Help Desk Technician II - Dumfries

TSI - Your Technology Partner Dumfries, VA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

This job requires US Citizenship

This job is in Dumfries, VA, not at our corporate office in Dumfries.

Typical Job Duties Include:

  • Provide initial point-of-contact support for all technical issues.
  • Provide clear, understandable documentation on troubleshooting steps and solutions.
  • Willingness to accept and give technical assistance to both internal and external contacts.
  • Willingness to continue your technical certification path of choice.
  • Taking and giving directions, both clear and to the point.
  • Taking a project and completing it correctly in a timely manner.
  • Availability to go on-site to support any IT-related device that cannot be handled remotely.
  • Availability for an on-call rotation lasting 1 week.

Required Technical Competences:

  • Help-Desk experience 2+ years
  • Good working knowledge in all desktop Windows OS's
  • Good working knowledge in all Apple products
  • Good working knowledge in technical terms (i.e. DNS, IP, WAN, bandwidth)
  • Ability to interact with 3rd party vendors to solve issues
  • Above Average communications skills
  • Above Average customer service skills
  • Above Average documentation skills
  • Above Average driving record
  • Above Average follow-up skills

Desired Competences:

  • 3+ Years as an IT Support Specialist
  • 2+ Years experience with Active Directory
  • 2+ Years experience with NTFS Permissions
  • MCSE (any) Certification(s)
  • Hyper V experience
  • A+ / Net + / Security + Certification(s)
  • Medical IT Background
  • Financial Services Background
  • Firewall Experience
  • Network Experience
  • VoIP Experience

Candidates who wish to be considered above other candidates must disclose a salary range and be willing to submit to a drug test and background check.

Company Description
TSI - Your Technology Partner is a Managed IT Service Provider with areas of service in Managed Networks, Cyber-security and Voice over Internet Protocol Solutions. We simplify technology for our clients so they can focus on their jobs. Our areas of service include 12 states and 3 countries with clients in industries such as: Engineering, Financial, Government, Healthcare, Legal, Manufacturing, Not-for-Profits, Schools and many more. TSI has been on the Inc. 5000 List for Fastest Growing Companies in America for the past 5 years. As a rapidly growing organization, we are continually adding new, career-driven team members. We bring fortune 500 services to all businesses.

TSI - Your Technology Partner

Why Work Here?

Great team to work with. Great potential for financial and technical growth.

TSI - Your Technology Partner is a Managed IT Service Provider with areas of service in Managed Networks, Cyber-security and Voice over Internet Protocol Solutions. We simplify technology for our clients so they can focus on their jobs. Our areas of service include 12 states and 3 countries with clients in industries such as: Engineering, Financial, Government, Healthcare, Legal, Manufacturing, Not-for-Profits, Schools and many more. TSI has been on the Inc. 5000 List for Fastest Growing Companies in America for the past 5 years. As a rapidly growing organization, we are continually adding new, career-driven team members. We bring fortune 500 services to all businesses.

Address

2525 Pointe Center Court
Dumfries, VA
USA

Website