Customer Service Agent (Vehicle Release)
TROYS TOWING INC Detroit, MI
- Posted: over a month ago
- $11 to $14 Hourly
- Benefits: 401k, life insurance,
Customer Service Agent (Vehicle Release Cashier)
We are a Detroit area towing company is looking for Vehicle Release Cashier. This administrative position supports our towing, impound, emergency response, and breakdown services.
§ Take incoming calls for towing service, police impounds, and accidents.
§ Take incoming calls for impound release questions that relate specifically to the laws relating to towing and impoundment
§ Perform releases and cashier duties for impounded vehicles with potentially dishonest, demanding, and challenging customers.
§ Process impoundment paperwork and maintain compliance with all requirements for the laws of towing and impoundment.
§ Administrative and clerical duties.
§ Abandoned vehicle auction management.
§ Billing and collection of towing services.
§ Cash and deposit management.
COMPENSATION: Pay rate starts off at $12.50 per hour. 401K, short term disability insurance, etc are available.
§ Emergency call center or dispatch experience.
§ 2 years of experience working in a office setting.
§ Excellent computer skills (i.e. MS Excel, data systems)
§ Strong work ethic, self-motivated, and very organized.
§ Strong desire to help people and solve challenging problems.
§ Able to work under pressure
§ Answer multiple line phones and greet clients warmly.
§ Assist in filing duties.
§ Perform basic bookkeeping duties.
Additional Requirements: MUST pass a drug test, criminal background check and a customer service skills assessment test.
HOW TO APPLY:
Email HR@troystowing.net or call (313) 879-0285
TROYS TOWING INCWhy Work Here?
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9615 Grinnel St.Detroit, MI
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