Skip to Main Content
← Back to Jobs

Customs Entry Writer

TRANSMODAL Elk Grove Village, IL
  • Expired: 3 days ago. Applications are no longer accepted.

Key Responsibilities:

  • Handle all operations, billing, and customer service functions for ocean and air import shipments in a timely manner.
  • Complete and file U.S. Customs entries for Import shipments.
  • Maintain a working knowledge of all rules, regulations, and procedures of U.S. Customs, FDA, USDA and other relevant government agencies.
  • Correctly classify cargo using the Harmonized Tariff Schedule (HTS).
  • Explain classifications to customers in a clear, understandable manner as necessary.
  • Review incoming commercial documents for correctness, and take appropriate action if incomplete or inaccurate documents are received.
  • Handle issues relating to Customs clearance such as, but not limited to, Customs exams, FDA holds, ISF holds, AMS mismatches, and so on.
  • Help to on-board new customers and create/edit SOPs for them as necessary.
  • Respond to all booking requests in a timely manner, and make sure that any and all follow-up is done both with origin agents and local consignees.
  • Handle communication with various overseas agents regarding bookings and the negotiation of handling fees and other origin costs.
  • Send rate quotes to new and existing customers in a timely manner, and be able to explain those quotes in detail.
  • Reply to e-mails, phone calls, and voicemails in a timely and professional manner.
  • Ensure that current rates are provided to operations personnel for ocean shipments.
  • Take the lead in solving any problems that occur with shipments, and make sure that all parties who need to be kept updated receive timely updates.
  • Liaise between truckers, customers, and delivery locations for final delivery of ocean shipments.

Minimum Requirements:

  • 2-5 years of entry writing experience.
  • Familiarity with both ocean and air import and export.
  • Friendly/helpful/knowledgeable phone persona.
  • Strong organizational and analytical skills.
  • Strong attention to detail.
  • Technologically savvy, with especially strong spreadsheet skills (MS Excel & Google Sheets).
  • High level of flexibility and resourcefulness in problem-solving.
  • Ability to work a 40-hour work week on a consistent basis is required.
  • Ability to understand, set, and meet objectives.
  • Refined written and oral communication skills.
  • Proactive, ambitious, hardworking, analytical mindset.
  • Business savvy.
  • Good sense of humor.


Transmodal Corporation is a full-service logistics firm specializing in building and operating international supply chains that efficiently move goods from factory to stores, warehouses, or consumers doors. Building upon our forty years of global trade experience, we offer a complete portfolio of international ocean, air and customs brokerage services. Ocean Freight Transmodal manages ocean shipments of any size with coverage in every major origin port through both owned operations and a strong global network, providing you with flexible shipping options for both your Full Container Load (FCL) and Less-Than-Container Load (LCL). Airfreight When you need to move time-sensitive goods by air, Transmodal is ready to meet your air freight deadlines. Our extensive network of air carriers can provide time-definite delivery of your goods anywhere in the world. Customs Services When your goods cross borders, you can count on Transmodal's dedicated customs brokerage team to manage the entry process as well as provide a number of post-entry and trade compliance consulting services. Experience. Dedication. Proven Solutions It's what you can expect from Transmodal. We stand ready to apply innovative solutions to your supply chain challenges and exceed your expectations with operational consistency and superior customer service. Our services include: • Non Vessel Operator Common Carrier (OTI / NVOCC) • U.S. licensed customs brokerage • Import/Export Logistics * Warehousing & Distribution • Real-Time shipment tracking • Worldwide Service, Air, Ocean, Inland, Rail • State of the Art Software solutions


920 E Oak St, Lake in the Hills, IL 60156
Elk Grove Village, IL