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Implementations Project Manager - Virtual/Remote

TOPS Software
Shreveport, LA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

TOPS is looking for a Software Onboarding Project Manager to join our team! 

In this role, you set up TOPS customers for immediate success by guiding them from post-sale through go-live. You facilitate customer onboarding as our customers begin using the industry’s best community association management software solution. You will educate new customers, solve their technical issues, and ensure the smooth adoption of our products and services. 

This is a full-time, salaried position with a strong preference for someone who can be in our Clearwater, FL office, with remote work available for the right candidate. The salary range for this role is 40-75k, and it is not typical for an individual to be hired at or near the top of the range, compensation decisions are dependent upon various factors for each case.

Who will love this job 
  • Someone how enjoys working collaboratively with internal and external customers
  • Someone who loves client focused implementation over internal IT projects
  • Someone who tailors their communication to all levels of experience 
  • Someone who thrives on running multiple projects, managing changing priorities

You should have 
  • Required: 3 years of experience in project management
  • Required: experience in B2B SaaS environment, strong focus on implementation projects
  • Preferred: PMP certification
  • Preferred: familiarity with Salesforce and TaskRay, or various associated PM programs
  • Commitment to outstanding customer service for your internal and external customers
  • Persuasive communication skills, both verbally and in writing
  • Results-oriented professional; proven ability to prioritize, drive, and achieve results
  • Willing to travel occasionally, if not in Clearwater office

Medical insurance, Dental insurance, Vision insurance, 401K
Our team is changing the face of the HOA Property Technology space as a trusted industry leader for over 30 years. Today, our products enable over 1,500 of the highest-caliber property management companies in the world to grow and protect their organizations. We are a five-time winner of FLCAJ’s Readers Choice Awards for our solutions and support.

As a five-time winner of Tampa Bay’s Top 100 Workplace, our approach to work is proactive, collaborative, and committed. Our team of 140+ are truly passionate about creating a best-run company internally just as we create best-run Property Management Companies for our customers. Learn about our Core Values here.

We offer a full slate of benefits, including competitive salaries, medical (including a $0 option for employees), dental, vision, life and disability coverage, paid vacation, paid holidays, tuition reimbursement, $1,000 employee referral program and a 401(k) plan. When possible, we also like to offer fun in-person perks like pet-friendly offices, paid food trucks and company outings.

TOPS Software


Shreveport, LA



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