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Field Service Engineer (Electro-mechanical)

TOMRA Sorting Wisconsin Rapids, WI
  • Posted: over a month ago
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

Position Overview

Our US operation has excellent opportunities for a Field Service Engineer based in the Wisconsin Rapids, WI area. This position is ideal for a self-motivated adventurer, as there will be travel, both domestic and international.

The Automation Field Service Engineer will perform on-site automation installation, service, and repair of complex agricultural sorting equipment, Peeler equipment and will verify and approve the equipment's operational quality.

We offer a competitive salary and benefit package.

Roles and Responsibilities

• Install new or modified equipment at customer facilities to ensure full functionality according to specifications.

• Perform all mechanical, electrical, electronic and optical tuning and setup.
• Analyze, evaluate, and diagnose equipment problems independently.
• Conduct customer-training sessions on utilization and basic maintenance of system.
• Service and maintain installed equipment and preventive maintenance visits.
• Manage and control tools, test equipment, technical documentation and other assigned equipment.
• Prepare and submit applicable field service documentation.

• Other duties may include, but are not limited to, instructing/training customers on operation and maintenance of equipment.

Required Skills/abilities:

• Strong problem solving skills with the ability to work on problems of diverse scope.

• Assist and support customers in a professional manner.

• Ability to establish and maintain effective working relationships with customers, internal and external associates, and management.

• Excellent communication skills and the ability to deal effectively with customers in the English language are necessary.

• Spanish and other languages are a plus.
• Must be able to pass criminal background check.

Physical Requirements
• Job requires frequent bending, kneeling and standing
• Lifting of up to 80 lbs.
• Working in confined spaces.
• Ability to drive for long distances
• Ability to distinguish between the full range of colors in the color spectrum
• No major food allergies that would impede on the job requirements

Work Environment
• Ability to work in Food processing plants, farms, cold storage facilities, and outside in high/low temperatures

• Experience in field service and customer support.

• Experience in electronic system troubleshooting a plus.

• Working knowledge of basic analog and digital circuits, electrical power circuits, PLC circuits.

• Working knowledge of basic test equipment such as oscilloscopes and voltmeters.

• Knowledge of computer hardware and configurations.
• Basic knowledge of MS Office products; Word, Excel and PPT
• Ability to read schematics

• A Bachelor's degree in electrical, electronic, mechanical, mechatronics, sustainable manufacturing, or industrial engineering is preferred.

• Extensive domestic and international travel, with up to 80 %
• Must have or be able to obtain a valid passport.

• Ability to drive without restrictions

TOMRA Sorting

Why Work Here?

Great benefits, fun culture and independent work!

TOMRA Sorting is a multi-national organization and a leading provider of sensor-based sorting and processing technology for the food, recycling and mining industries. For over 30 years, we have developed state-of-the-art technologies, optimized customers' production flow, and helped deliver consistent high-quality output. Our US division in Food, Recycling and Mining are always seeking talented and passionate individuals to join our organization. At TOMRA we value innovation, passion and responsibility. We provide the freedom to innovate and take risks which result in breakthroughs that challenge the status quo. We thrive on passion which focuses on creating success. We encourage a responsible mindset which cares for our customers, suppliers, products and fellow employees


875 Embarcadero Dr, West Sacramento, CA 95605
Wisconsin Rapids, WI

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