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Front Desk Receptionist

TMS of Miami
Miami, FL
  • Posted: over a month ago
  • Full-Time
Job Description

How You'd Spend Your Day

  • Cataloging and communicating patient needs to Specialist and/or other clinical personnel.
  • They will work directly with psychiatry staff to maintain patient records, triage all calls to our psychiatry department, and record in our EHR systems all patient requests for refills and/or concerns for physician review

    • Checking patients in and out, collecting registration forms and identification, and collecting payments

    • Demonstrate regard for the dignity and respect of all patients

    • Demonstrates competency and professional responsibility

    • Complies with personnel policies

    • Maintains confidentiality when interacting with patients, families, personnel and the public

    • Maintains positive public relations image with peers, patients and visitors by presenting a positive, helpful attitude

    • Receives and documents telephone messages and records all requests in EHR system for Physician follow-up

    • Utilizes photocopy and facsimile machine

    • Confirms appointment schedule and follow-up of missed appointments

    • Maintains a neat, clean and functional work station

    • Prescription prior authorizations

  • Requirements
    • High school diploma or equivalent education (GED) required
    • BLS for Healthcare Providers (can be obtained later)
    • Record session notes and schedule patient visits using EMR and medical scheduling software
    • Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families

TMS of Miami


1380 NE Miami Gardens Drive

Miami, FL



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