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Customer Account Coordinator

Tucson, AZ
  • Posted: over a month ago
  • $40,000 to $43,000 Yearly
  • Full-Time
Job Description

A customer account coordinator is responsible for maintaining and growing a relationship with an assigned group of customers in conjunction with Savvi’s sales management team. Customer account coordinators are responsible for deeply understating a customer’s needs and communicating those needs throughout the organization to ensure exceptional customer service from product concept through order shipment.


Core duties and responsibilities include:

  • Processing orders and checking data for accuracy.
  • Contacting customers to obtain missing information or answer queries.
  • Functioning within customer portals to maintain necessary communication and upkeep data.
  • Acting as the lead point of contact for all matters, specific to assigned customers, within the organization.
  • Maintaining and updating sales and customer records.
  • Preparing reports on account status, historical data, and point of sales.
  • Effectively communicate important feedback from customers internally.
  • Ensuring the timely and successful delivery of product according to customer needs.
  • Ensuring sales targets are met and reporting any deviations to the sales managers.
  • Staying up-to-date with new products.


SKILLS/COMPETENCIES: * Self-motivated.

  • Team player with high level of dedication.
  • Strong computer skills.
  • Proficient in Microsoft Office tools.
  • Effective communication skills, both written and spoken.
  • Highly organized and detail oriented.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Ability to work under strict deadlines in a fast-paced work environment.

EDUCATION: * Bachelor’s degree or 3-5 years of related work experience.
EXPERIENCE: * Proven work experience as a sales administrator or sales support agent.

  • Experience working with a major US retailer a plus.
  • Preferred EDI and ERP experience.



3741 E Technical Dr

Tucson, AZ
85713 USA



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