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Sales Coordinator / Project Manager

TMD Holdings, LLC Pittsburgh, PA
  • Posted: 27 days ago
  • $35,000 Annually
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, Dental

We are looking for a highly-organized and enthusiastic Sales Coordinator / Project Manager to join our team. The right candidate will be a strong team player who can multi-task, is detail oriented, highly organized, and has excellent time management skills. If you enjoy working in a fast paced environment and want to be a part of an exciting and fast growing company – this is the job for you!

This position is much like a project manager. In this position you are responsible for coordinating all activities of the company’s sales department with emphasis on maintaining efficient processes and high customer service standards. This position will have continual communications with our overseas manufacturing operations and is a key component in effectively running the operations of the sales division.

Essential functions:

  • Enter sales orders received via email
  • Process sales orders received thru Edi (electronic ordering system)
  • Update all customers cross reference info in system
  • Enter factory POs
  • Start Basecamp projects providing all information needed : Items, factory, sample requirements, China POs#s, Hand-off or sail dates, price ticket info, carton markings, DC breakdowns, testing requirements
  • Follow thru each project until completed and handed off to customer
  • Communicate daily on projects with China
  • Communicate issues with project to customer or sales
  • Communicate with warehouse throughout project
  • Receive customer samples, provide sample submission forms, send out
  • Manage retail accounts and coordinate purchase order changes, pricing and shipping issues, product samples and product development
  • Direct third party product testing, and effectively solved quality and safety issues
  • Effectively communicate with factory on customer orders to facilitate production samples, artwork receipt, testing requirements and ship dates to eliminate chargeback's
  • Review new customer vendor compliance requirements and filter internally to Logistics, Warehouse Manager and Sales Account Manager
  • Design and implement new product set up procedures in system to gain an accurate product database to enable Sales Team selling efforts
  • Manage new customer CRM set up, including payment terms, certificates of insurance, vendor compliance, and contact information for all departments to effectively administer accounts

Education and Experience

· Bachelor’s degree in Business or related field preferred but not necessary

· Proficiency with Microsoft Excel, Word, Power Point, Google Mail and Google Calendars

· Experience with ERP / CRM systems, cloud based storage, and shared document files a plus

· Experienced in data entry and or customer service roles helpful

Core Competencies

  • Detail oriented, extremely organized and excellent time management skills
  • Able to deal well with ambiguity - able to cope well with change and uncertainty
  • Shifts gears comfortably, can decide and act without the total picture, not upset when things are "up in the air"
  • Interpersonal Savvy
  • Learning and applying quickly
  • Strong written and oral communication skills
  • Confident and reliable
  • Enthusiastic to work in a team environment

TMD Holdings, LLC

Why Work Here?

Exciting and growing company, excellent benefits, great work environment!

TMD Holdings is a multifaceted manufacturing company providing quality products and fair pricing with superior customer service. For more than a decade TMD Holdings has serviced national retailers, global brands, telecommunication companies, the educational space, food services, the medical field and government agencies. With owned factories in China and a global presence in offices, showrooms, and warehousing; TMD Holdings is able to meet and exceed the expectations presented in today's fast paced, ever changing marketplace with 360 degree solutions. In addition; TMD Holdings offers a creative in-house design team and global supply chain expertise. TMD Holdings maintains social compliance, consumer safety, and quality standards. Our customers can be assured that all TMD Holdings Products are tested during the development process at independent third party laboratories.

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