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Wellness Advisor - TELUS International

TELUS International Las Vegas ,NV
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Position Overview:

The Wellness Advisor role is responsible for providing counseling and guidance to a team of social media content moderators. Wellness advisors help develop and implement resiliency programs aimed at providing access to wellness support and ongoing coaching for our team members.


Specific Responsibilities May Include:

▪ Provide personal and group consultation and counseling

▪ Develop strategies for preventative treatment

▪ Facilitate wellness workshops and seminars

▪ Schedule follow up consultations with team members

▪ Handle complex cases and escalate when necessary

▪ Prepare regular reports

▪ Handle all issues with utmost discretion and confidentiality

▪ Partner with the Human Resources department when necessary

▪ Perform other duties as assigned


Required Experience, Skills & Competencies:

Prior experience providing counseling, especially as it relates to stress management and coping skills in difficult situations

▪ Proactive, having the ability to develop and execute ideas independently

▪ Strong analytical skills

▪ Ability to identify symptoms of stress in team members and take appropriate action

▪ Confidence in owning their decisions

▪ Solutions driven with strong critical thinking skills

▪ Excellent organizational, interpersonal, and time management skills

▪ Ability to effectively communicate with team members and managers of all levels

▪ Ability to maintain confidentiality

▪ Flexibility to work in a 24/7 environment


Preferred Experience, Skills & Competencies:

▪ Clinical background

▪ Degree in psychology or related field

▪ Experience in content or community moderation


TELUS Values:

TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

▪ We embrace change and initiate opportunity

▪ We have a passion for growth

▪ We believe in spirited teamwork

▪ We have the courage to innovate

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

TELUS International


Las Vegas, NV