Technical Support Specialist
TEKsystems Troy, MI
- Posted: over a month ago
- $17 to $19 Hourly
- Benefits: medical, vision, 401k, dental,
6 Duration Unit
looking to add an additional candidate to their outside customer support team. This person will be troubleshooting client issues revolving around network connectivity and functionality in their Kiosk products as they are deployed at customer sites.
Enterprise Req Skills
Technical support,Active directory,Customer service,Service desk,Networking Support,Support,Troubleshooting,Call center,Remote support
technical support specialist
Top Skills Details
1) Good networking concepts and fundamentals
2) Experience providing remote support
3) Excellent customer service/personality
Drug Test Required
External Communities Job Description
Opening on a TEKsystems clients technical support and application support team.
Great growing company with a strong culture and opportunity to grow career.
Remote until pandemic is deemed safe to return to office, then they will be on-site in Troy, MI.
Additional Skills Tags
Support,Troubleshooting,Call center,Remote support
Additional Skills & Qualifications
Need to have base networking knowledge combined with traditional EUS skillset. Candidates with educational backgrounds in networking, CCNA, and Network+ have been ideal in the past.
Impact to the Internal/External Customer
1 step video interview
Why is Position Open?
Position is open due to growth in their customer base and uptick in support tickets.
TEKsystemsWhy Work Here?
This long term opportunity offers plenty of room for growth, education assistance, and great benefits!
Our client is the largest Telecommunications/Wireless provider in the country, and this long term opportunity offers plenty of room for growth, great benefits, and competitive pay!
TechnologyView all jobs at TEKsystems