Skip to Main Content

Technical Support Specialist

TEKsystems Troy, MI

  • Posted: over a month ago
  • $17 to $19 Hourly
  • Contractor
  • Benefits: medical, vision, 401k, dental,
Job Description

Duration

6 Duration Unit

Month(s)

 

Req Description

 

Description

looking to add an additional candidate to their outside customer support team. This person will be troubleshooting client issues revolving around network connectivity and functionality in their Kiosk products as they are deployed at customer sites.

 

Enterprise Req Skills

Technical support,Active directory,Customer service,Service desk,Networking Support,Support,Troubleshooting,Call center,Remote support

 

Job Title

technical support specialist

 

Top Skills Details

1) Good networking concepts and fundamentals
2) Experience providing remote support
3) Excellent customer service/personality

 

Worksite Address

,Troy,Michigan,United States,48084-4603

 

Additional Information

 

Drug Test Required

true

 

Experience Level

Entry Level

 

External Communities Job Description

Opening on a TEKsystems clients technical support and application support team.

 

EVP

Great growing company with a strong culture and opportunity to grow career.

 

Work Environment

Remote until pandemic is deemed safe to return to office, then they will be on-site in Troy, MI.

 

Additional Skills Tags

Support,Troubleshooting,Call center,Remote support

 

Additional Skills & Qualifications

Need to have base networking knowledge combined with traditional EUS skillset. Candidates with educational backgrounds in networking, CCNA, and Network+ have been ideal in the past.

 

Business Qualification

 

Impact to the Internal/External Customer

 

Interview Information

1 step video interview

 

Why is Position Open?

 

Business Challenge

Position is open due to growth in their customer base and uptick in support tickets.

 

 

Company Description
Our client is the largest Telecommunications/Wireless provider in the country, and this long term opportunity offers plenty of room for growth, great benefits, and competitive pay!

TEKsystems

Why Work Here?
This long term opportunity offers plenty of room for growth, education assistance, and great benefits!

Our client is the largest Telecommunications/Wireless provider in the country, and this long term opportunity offers plenty of room for growth, great benefits, and competitive pay!

TEKsystems's Logo

Address

Troy, MI
USA

Industry

Technology

View all jobs at TEKsystems

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.