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Junior Cisco Engineer

TEKsystems Hopewell, VA
  • Expired: over a month ago. Applications are no longer accepted.

O-2595544 (R-3266376)

Top Three Skills:

  1. Experience working with telephony or phone systems - ideally Cisco based systems (CUCM, CME, etc.). 50% of their time will be spent traveling to configure and install CME's.
  2. 1+ year of Networking experience - specifically troubleshooting OSI Layer 1-3 Routing and Switching issues, Network connectivity and LAN/WAN issues
  3. Secret Clearance; Security+ CE (CCNA is a nice to have); open to 50% travel CONUS and OCONUS

Job Description:

- A lot of the day-to-day will be replacing old CME's at store (commissary) locations to improve overall unified communications and efficiencies within the VOIP infrastructure - most of the work is remote-in work; some of it will be physical in traveling to various store locations
• Ability to document and track all changes to the network/VoIP infrastructure – specifically, within CME
- Must be able to execute cutovers on new CMEs when routers are set up and installed
• Candidate needs to be well versed in Cisco CLI commands and configuring VoIP routers and switches
• Candidate needs to have experience with configuring and adjusting dial-peers.
• Experience with creating “As-Builts” in Microsoft Visio.
• Some experience with building Gateways in both CME and CUCM preferred.
• Needs to also know how to build CUE out of the box, including auto attendant menus, and voicemail.
• Candidate should know basic debugs to run when troubleshooting a phone, an analog line or a PRI.
• Customer service skills are a must; candidate should be able to deal with difficult customers in a professional manner at all times.
• Candidate should know their cabling color codes/standards; must be able to provide assistance in patching cables and terminating jacks at DeCA HQ and while visiting stores; experience with CAT 3/5 and fiber optic cable install, fabrication, splicing, termination, and certification.
• Perform all aspects of job associated with fiber network media, patch panels, cabinets, UTP cabling, crossover cabling, backbone and horizontal cabling (50-100pair).
• Configure and install hubs, switches, and preconfigured routers as needed.
• Monitor and ensure Remedy ticket handling Service Level Agreements (SLA) are met, and also monitor SLA metrics for trending and customer service improvement purposes.


Why Work Here?

An opportunity to work for one of the largest companies in the state and exposure to emerging technologies.


Hopewell, VA