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Command Center Technician

TEKsystems, Inc. Columbia, MD
  • Expired: over a month ago. Applications are no longer accepted.

2 week project for entry level IT technicians

Experience: Entry Level

  • Candidates must have a strong phone presence
  • Clear concise communication
  • Must be extremely reliable and have flexible schedule
  • Taking calls related to the new HR & financial software system from internal employees.
  • They will then create a ticket in the ticketing system and escalate it to the appropriate team.

Shifts: Monday - Sunday

  • Day: 6:00am - 6:00pm
  • Overnight: 6:00pm - 6:00am

Job Description:
Resources will work under the direction of management and will be answering incoming calls and properly and accurately capturing the required information for each ticket.

We further understand that each go-live effort will take place over a number of weeks, with two full weeks of support. So availability to perform tasks 24/7 is needed for this project.




About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

TEKsystems, Inc.

Address

Columbia, MD
USA