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Desktop Support

TEEMA Albuquerque, NM

  • Expired: over a month ago. Applications are no longer accepted.
Job Description
Job Title: Desktop Support 
Job ID: IE9978621014
Shift: Monday to Friday, 8am - 5pm (40 hrs/week), rare occasional weekend work
Contract duration: 3 months

The Desktop Support will provide basic technical support to clients. This role will be responsible in troubleshooting application issues, basic diagnosing of the desktop/laptop software problems. Duties include:
  • Identify, manage, escalate, and resolve technical issues. 
  • Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks. 
  • Troubleshoot all information technology issues, including software, hardware, and networking. 
  • Monitor installed systems, identify problems and take corrective action. 
  • 1 - 3 years of related work experience, or an equivalent combination of education and experience.
  • 1 - 3 years of customer service experience.
  • Excellent communication skills.
  • The ability to work in a team environment and commit to a flexible work schedule.
  • Previous experience troubleshooting desktop, printer and notebook issues.
  • Very strong user and support of MSOffice.

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Albuquerque, NM



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