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Utility Billing Lead

TDX
Anchorage, AK
  • Expired: June 27, 2022. Applications are no longer accepted.

JOB SUMMARY:

The Utility Billing Lead will perform the day-to-day processing of accounts receivable transactions to ensure efficient timely and accurate payment of accounts. Responsible for processing Utility billings, account reconciliation and maintaining utility customer account files to ensure accuracy in billing. Maintain utility customer account files to insure accurate billing. As well as oversee the workload of the Utility Billing Specialist.

ESSENTIAL FUNCTIONS:

  • Prepare and process monthly utility billings.
  • Calculate billing based on readings and close out discontinued accounts.
  • Assist with interpreting and resolving accounts receivable problems with clients.
  • Responding to questions and requests and referring complex issues to the appropriate person and taking messages where appropriate.
  • Maintain thorough, well organized accounts receivable customer files and file numbers.
  • Process and maintain changes in customer names, addresses, account status or meter locations from work orders.
  • Work as a cashier receiving utility payments. Balance and posts daily receipts for accounts receivable and preparing daily bank deposits; reconciles deposits with computer printout; prepares adjustment entries for accounts.
  • Assist with the reconciliation of bank accounts.
  • Check error messages to detect abnormal metering information; compare past consumption patterns and other known conditions to determine need for rereading or investigation.
  • Detect and analyze indicated metering abnormalities in relation to past consumption patterns, seasonal variations, and other pertinent factors, and to draw reasonable conclusions.
  • Monitor customer account details for non-payments, delayed payments, and other irregularities.
  • Make necessary corrections for billing.
  • Prepare second notices of past due accounts and prepare cut-off list.
  • Coordinate all changes and issues to Billing Program with USTI Software.
  • Assist with preparation of audits.
  • Provide support to personnel at outlying locations.
  • Performs other duties as required.


QUALIFICATIONS:

  • Associates Degree in Accounting, or equivalent, preferred.
  • Seven to ten years accounting experience.
  • Proficiency in word processing, spreadsheet, and accounting programs.
  • Knowledge and skill of modern office practices, procedures and equipment and standard clerical techniques.
  • Keyboard familiarity.
  • Proficient in Excel, Word, Outlook, and professional accounting software (MAS200, Faxpro, Viewpoint)
  • Knowledge of basic bookkeeping and billing practices.


COMPETENCIES:

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

  • Good interpersonal and analytical skills.
  • Strong organizational skills.
  • Excellent verbal and written communication skills.
  • Ability to work independently on assigned tasks as well as to accept direction on given assignments.
  • Able to work collectively with the administrative team associates, working through chain of command.
  • Able to work with minimum supervision.
  • Able to multi-task, handle a large number of administrative duties.
  • Must possess ability to understand departmental operations and procedures.
  • Provide outstanding customer service, to external and internal customers.
  • Recognizes need for confidentiality and securing of sensitive information.


Note:

This job description in no way states or implies that these are the only duties to be performed by this employee. This employee will be required to follow any other instructions and to perform any other duties requested by their supervisor. The statements herein intended to describe the general nature and level of work being performed by the employee in this position. These statements are not to be construed as an exhaustive list of responsibilities, duties, and skills required of a person in this position. Furthermore, these statements do not establish a contract for employment and are subject to change at the discretion of Tanadgusix Corporation (TDX) and its subsidiaries.

Equal Opportunity Employer/Shareholder Preference

TDX Power (TDXP) is a subsidiary of TDX and is an Equal Employment Opportunity and Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability STATUS, veteran protected status or any other characteristic protected by applicable law. Native Preference applies pursuant to P.L. 93-638, and TDXP grants employment preference to shareholders of Tanadgusix Corporation and their spouses and descendants to the extent allowed by law. Prior to employment, successful completion of a background investigation and a pre-employment drug screen may be required.

Accommodation Request

If you are a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone or via email. In order to appropriately assist you with an accommodation, we ask that you please specify the assistance needed in order to access our jobsite and post for a position. The dedicated email and telephonic options are listed below and are reserved only for individuals with disabilities needing accessibility assistance.

To request an accommodation by telephone, contact us at: 1-907-278-2312

To request an accommodation by email, contact us atHR@TDXCorp.com

Employment Type: OTHER

TDX

Address

Anchorage, AK
99503 USA

Industry

Finance and Insurance

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