Customer Service Representative
One of the most important people on our Team is the Customer Service Representative (CSR). Some might even refer to this individual as a Receptionist. Nevertheless, in my opinion, they are basically, "The CEO of First Impressions" within a company. When interviewing for this position for any one of our four locations, I am very meticulous in the selection of this very valuable Team Member. The CSR position requires an individual to be courteous, polite, and well-mannered at all times; regardless of the situation. They must also possess the ability to be detail-oriented and excellent at multi-tasking.
Job duties include, but are not limited to:
- Data Entry
- Greeting Clients
- Drafting Documents
- Filing Cient's Folders
- Answering Telephones
- Scheduling Appointments
- Assisting other Team Members
TCL Financial & Tax ServicesJackson, MS
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