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Marketing and Communications Associate

TBI Airport Management @ the Hollywood Burbank Airport Burbank, CA
  • Expired: over a month ago. Applications are no longer accepted.

General Description: Under the direction of Director of Marketing Communications and Air Service, supports functions of airport marketing communications and air service by applying highly proactive research, development, and presentation skills.


Ø Provides Airport-wide marketing communications support and is an integral part of a highly collaborative communications team that partners with departments and audiences throughout the organization, as well as business community and community-at-large.

Ø Assists in the development of content for the Airport’s multiple communications vehicles (e.g. website, social media) with emphasis on video production.

Ø Assists Director Marketing Communications and Air Service with information and presentations provided during communications with air carrier representatives.

Ø Participates in on-going communication with air carriers.

Ø Researches and monitors marketing communications trends to determine effective applications for the Airport.

Ø Coordinates onsite visits from media (broadcast, digital, print) members to promote airport and latest features, amenities, etc.

Ø Represents airport at scheduled presentations for promotional/informational purposes to local economic development organizations.

Ø Proactively reaches outside the organization to research and bring in additional resources which will enhance best practices for customer experience.

Ø Pursues on-going self-development and education within the field.

Ø Coordinates various customer experience programs.

Ø Other duties as assigned.

Minimum Qualifications:

Employment Standards:

Ø College degree in Marketing, Communications, Journalism, Public Relations preferred

Ø Minimum of 1-3 years of related experience. Experience and training in journalism, public relations, social media, and video production is preferred.

Ø Ability to work in a team environment that emphasizes creativity, self-direction and active decision-making.

Licenses and Requirements:

Ø Valid Driver’s License

Ø Obtain and maintain security clearance as required by role and TSA Regulations


Proficiency in:

Ø MS Word, PowerPoint, Outlook

Ø Photoshop, iMovie (or comparable video production program) a plus. Excellent written and oral communications skills, ability to convey information with accuracy and creativity; strong attention to detail.

Ø Excellent interpersonal skills with staff, airline representatives, passengers, and various stakeholders.

Ø Demonstrated interest and experience in video storytelling. Capacity to generate story ideas and develop narrative arcs across various platforms.

Ø Ability to balance creativity with organizational and procedural excellence.

Ø Ability to travel for business for several days at a time.

Ø Serve as an example of customer service excellence in all situations.

How to Apply: Complete online assessments and upload resume by clicking here:

TBI Airport Management @ the Hollywood Burbank Airport

TBI is the private operator of the Hollywood Burbank Airport administrative and operational staff. Hollywood Burbank Airport (BUR) is a public airport three miles northwest of downtown Burbank, in Los Angeles County, California. Located on 550 acres, BUR is the closest L.A.-area Airport to the majority of the region's most popular destinations. The Airport is owned by the Burbank-Glendale-Pasadena Airport Authority, controlled by the governments of those cities. The Burbank-Glendale-Pasadena Airport Authority is a separate government agency created under a joint powers agreement between the three cities of Burbank, Glendale, and Pasadena in 1977 for the sole purpose of owning and operating the Hollywood Burbank Airport.


2627 N. Hollywood Way Burbank, CA 91505
Burbank, CA