- Provide direct services to clients, including linkage, advocating, supporting, and providing education as needed.
- Prepare written individual service plan, incorporating input from clients, involved service providers, and clearly identifying problem areas and needs, strategies, and service objectives.
- Respond to crisis situations within twenty-four hours.
- Link clients with external programs or services, such as health services, recreational activities, childcare services, financial resources, employment resources, childcare, AA/NA groups, transportation resources, and others
- Collaborate and coordinate with other service providers and professionals, such as attorneys, social workers, and probation/parole officers.
- Complete all progress notes and quarterly reports in a timely fashion.
- Recommend appropriate services for client.
- Assure client is informed of his/her human rights.
- Maintain weekly contact with referring agency.
- Conduct discharge planning in accordance with program description.
- Attend all meetings as required.
- Provide accurate time sheets.
Knowledge of DSM-IV-TR/DSM V Diagnosis
Oral and written communication
Individual Services Plan development
Ability to maintain confidentiality
Human Rights Training
Valid Drivers License
A Mental Health Support Case Manager must meet the Department of Behavioral Health and Developmental Services QMHP/QMRP minimum qualifications for one of the Qualification titles. This includes Qualified Mental Health Professional-Adult (QMHP-A), Qualified Mental Health Professional-Child (QMHP-C), Qualified Mental Health-Eligible (QMHP-E)
This position also requires a valid driver’s license, automobile insurance, automobile and telecommunications availability, excellent verbal and written skills; social work theories and techniques; and community resources. Strong writing and case conceptualization skills. The successful completion of a criminal history or background investigation is required.