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Entry Level Computer Repair Technician

System protection partners Grand Prairie, TX
  • Expired: 13 days ago. Applications are no longer accepted.

Entry Level Computer Repair Tech Needed! – Grand Prairie

The successful candidate will possess the ability and willingness to learn, the desire to impress customers with an eagerness to help, teach and inform. They will have effective organization and time management skills to be self- motivated.

Qualifications:
• Exceptional customer focus with an emphasis on enhancing the customer experience
• Good interpersonal and communication skills, both oral and written
• Ability to work accurately and finish tasks correctly the first time
• Good analytical skills
• Proficient in Windows-based computer skills and troubleshooting
• Working knowledge of networking and computing technology and ability to troubleshoot
• Manage multiple issues in a fast-paced environment
• Comfortable working with Heat Gun and other pc repair tools



Responsibilities may include:
• Working in a Retail Computer Repair Shop
• Research and resolve technical support issues received from customers and management
• Prioritize customer issues properly and communicate updates to customers as appropriate - Use good judgment to determine problems that may need escalation
• Provide detailed documentation of activities, correspondence and resolution through trouble ticket systems and email
• Identify sales opportunities and communicate them appropriately

Requirements:
• Reliable transportation
• Have the desire and motivation to move forward with a career path in the IT field
• Working Toward Certifications


Please submit a current resume! All requests for information will be ignored!

System protection partners

Address

2650 Bardin Rd. Grand Prairie TX 75052
Grand Prairie, TX
USA