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Senior Cyber Support Specialist

System One
Baltimore, MD
  • Posted: January 31, 2023
  • Full-Time

Senior Cyber Support Specialist Direct Hire Onsite Baltimore City, to include local travel within Baltimore Duties and Responsibilities: + Continuously monitor operations and infrastructure with the objective of detecting digital security footprints leading to incidents; + Ensure that all security tools and technology operate with high availability; + Routinely monitor internal and external policy compliance and perform required remediation activities; + Routinely monitor regulation compliance and perform required remediation activities; + Contribute to the assessment of cybersecurity risks associated to new technologies; + Contribute to audits of policies and controls as needed; + Maintain an active role in cybersecurity incident activities; + Use existing tools or develop mechanisms to generate reports and indicators conveying the cybersecurity posture of the MDOT MPA; + Collaborate with other IT personnel to ensure the continuous operation of surveillance systems; + Collaborate with other IT personnel to ensure continuous operation of access control systems; + Provide support to specialty Port Operations Security Systems (POSS) as required; + Contribute to the development of new or updated Standard Operating Procedures as required; + Contribute to the development of automated scripts supporting Standard Operating Procedures as required; + Use appropriate monitoring and reporting systems to ensure reliable operation of the IT infrastructure; + Operate software and tools to manage the infrastructure, including hardware/software monitoring, software patching, and configuration management tools; and + Provide on demand after hours technical application support as needed. + Identify, formulate, and escalate cybersecurity risks. + Formulate cybersecurity projects and initiatives as needed.

+ Proactively contribute to formulate plans to adopt platforms and technologies included in the strategic plan. Education/Experience: Bachelor's Degree or higher in Computer Science, or Computer Engineering, or Information Systems, or Information Technology, or related field. Required Experience : + 10+ years of experience performing network and computing infrastructure architecture and deployments; + 10+ years with internet protocol data communication networks; + 5+ years using one or more IT infrastructure frameworks; + 5+ years using one or more cybersecurity frameworks; + 3+ years hardening systems to make them less vulnerable to cybersecurity attacks; + 5+ years in technical management involving IT projects or activities requiring extensive technical knowledge; + 5+ years with IT hardware and software monitoring systems; + 5+ years supporting and enhancing IT infrastructure that rely on high availability hardware and software components; + 5+ years supporting automated IT deployments; + 5+ years with storage area networks; + 5+ years supporting IT monitoring systems; + 3+ years with Hyper-V or other virtualization hosts; + 3+ years with Active Directory; + 3+ years with Microsoft Windows Server 2016 or newer; and + Able to author detailed technical documentation and to provide in-depth technical training as needed.

Preferred: + Advanced knowledge of scripting techniques supporting IT monitoring and automated deployments. + Demonstrated documentation practices with attention to detail. + Demonstrated communication, negotiation, and people skills.

+ Microsoft and Cisco certifications. + Project Management certifications. Please send updated resume to: System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America.

We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

System One


Baltimore, MD
21217 USA



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