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Customer Service Representative

System One Services Mechanicsburg, PA
  • Posted: November 15, 2019
  • $12 Hourly
  • Contractor

Customer Service RepresentativeMechanicsburg, PA


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Type:Contract-to-Hire
Category:Administrative & Clerical
Job ID:147397
Date Posted:11/13/2019

Our client is currently hiring for a Customer Service Representative in their Mechanicsburg, PA office. This is a 3 month to hire role with opportunity for advancement. Its $12/hr.
The Customer Service team is responsible for:

  • Answering, forwarding and logging incoming calls in the manner specified by the supervisor.
  • Sorting, stamping, scanning, linking and forwarding incoming mail according to department protocols.
  • Comprehending insurance and patient responsibilities in relation to account balances and billing.
  • Resolving patient, center, and internal account inquiries, both verbal and written. Forwarding the inquiries to the Lead and members of the A/R team or appropriate supervisors as necessary if unable to resolve inquiry.

Qualifications for Customer Service Representative Candidates:
  • Good interpersonal, oral and written communication skills.
  • Excellent problem solving skills.
  • Ability to work independently.
  • Knowledge of indemnity insurance practices, contracts and managed care preferred.
  • Proficiency in Windows based office technologies.
  • High school diploma or GED required.
  • Minimum one year of computer experience preferred.
  • Minimum six months to one year of customer service experience preferred.

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System One Services

Address

Mechanicsburg, PA
17055 USA

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