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Computer Field Technician

Syntec, LLC Cleveland ,OH
  • Posted: over a month ago
  • Full-Time
Job Description

 

As a Computer Field Technician, you will provide IT services to local dental practices, including but not limited to computer hardware installations, networking, infrastructure cabling, desktop and remote support. The position requires basic knowledge of audio/visual and telephone systems. The ideal candidate will also have strong communication and problem-solving skills, as well as being self-motivated. Must enjoy working in a fast-paced, customer-centric work environment.

 

 

 

Responsibilities Include:

 

· Installation of computers and peripheral devices in client-server environment

 

· Troubleshooting of network devices including; wired/wireless routers, firewalls, switches, and modems

 

· Technical support after initial installation of PC software and hardware

 

· Training to perform standard system installations and testing the functionality of all components

 

· Projects may consist of new office build outs, expansions, dental hi-tech integrations and general technology implementations

 

· Deadlines must be met and timelines for projects must be satisfied

 

· Training office staff of proper operation of the systems installed

 

· Clear, concise communication with end-clients and supervisors

 

· Completion of service tickets with summaries of services rendered

 

· Installation of audio/visual equipment

 

· Installation of ceiling, wall, and desk mounts for computers and peripherals

 

· Installation of infrastructure cabling in new and existing construction environments

 

Knowledge & Skills:

 

· Strong communication skills, both oral and written

 

· Excellent problem solving skills

 

· Good organization skills with a strong attention to detail

 

· Strong Customer Service

 

 

 

Experience:

 

· 1 -3 + years of networking experience with working knowledge of Windows domains and Active Directory

 

·  Windows 10, 8/8.1, Windows 7, Windows XP Professional, Windows Server 2003, 2008, 2012, 2016 and 2019 Operating Systems

 

· Working knowledge of Microsoft Office, and Office 365

 

· Solid hardware and networking troubleshooting skills

 

· Dental Practice Management and Imaging software experience preferred

 

· 2+ years direct Customer Service

 

Company Description
Syntec is Northeast Ohio's premier dental specific IT company. We sell, integrate and support HIPAA-compliant technology solutions including; computer networks, practice management software, digital x-ray and imaging systems, HIPAA-compliant cloud backup services, multimedia audio-video systems, infrastructure cabling and phone systems. Since 2010 Syntec has been Greater Cleveland Dental Society's exclusive Key Solutions Preferred Provider of Technology & I.T. Services.

Syntec, LLC

Syntec is Northeast Ohio's premier dental specific IT company. We sell, integrate and support HIPAA-compliant technology solutions including; computer networks, practice management software, digital x-ray and imaging systems, HIPAA-compliant cloud backup services, multimedia audio-video systems, infrastructure cabling and phone systems. Since 2010 Syntec has been Greater Cleveland Dental Society's exclusive Key Solutions Preferred Provider of Technology & I.T. Services.

Address

20525 Center Ridge Rd. Suite # 512
Cleveland, OH
USA

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