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Systems Analyst 2

Synergy America, inc Atlanta ,GA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

 GDOL-IT is looking Systems Analyst 2 for 6 months contract Role in Atlanta, GA. 


 Skills for Systems Analyst 2:

·         Open/document/track problem tickets escalating to appropriate workgroups when required.

·         2 years’ Experience with troubleshooting network connectivity issues in both LAN and WAN environments.

·         Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college.

·         A+ Certification or Network+ Certification.

·         Experience with local and network printer troubleshooting and repair

Responsibilities for Systems Analyst 2:

·         Imaging, deployment & technical support of laptops, desktops & peripherals to in-house & remote customers.

·         Configure & support desktop applications & ensure configurations comply with IT policies. Date backup & restore, hardware surplus.

·         Provide special project support imaging, deployment, breakdown & relocation of computer equipment.

·         Perform end user data back-up & recovery ensuring attention to detail.

·         Process surplus equipment according to established procedures, proper sanitization of electronic equipment up to and including disk wiping to DoD standards.

·         Provide onsite and remote desktop support for internal customers.

·         Troubleshoot workstation & peripheral problems & effectively diagnose and resolve issues remotely and in person.

·         Ensure that end user applications and equipment continue to work as expected & are in compliance with all applicable policies, procedures, and rules.

·         Coordinate with vendor support contacts to resolve technical problems with desktop hardware and software.



Synergy America, inc


Atlanta, GA