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E-Commerce Listings and Product Development Manager - Craft & DIY

Swing Design Concord ,MA
  • Expired: 29 days ago. Applications are no longer accepted.
Job Description

​We are seeking an individual to assist the CEO with E-Commerce Listings and new Product Development for Craft & DIY category.  Swing Design has been manufacturing and distributing for top U.S. brands for over 25 years.  Key brands include Silhouette America, Cricut, Brother, Roland, and many more.

Job description and responsibilities:

  • New product launches: research and locate new product lines and work with vendors to obtain the most beneficial wholesale pricing for the Company.
  • Follow internal processes and policies at all times and ensure listings receive proper Finance review before going live (i.e. Listing Go-Live process, listing price review process).
  • Co-ordinate with Finance to ensure that listings are priced appropriately on each portal and reviewed/signed off by Finance in a timely manner. Listings that have not been reviewed and approved by Finance shall not be made live.
  • Responsible for making sure that consideration is given to pricing for products simultaneously listed on multiple portals as pricing for Walmart, Ebay and Amazon shall not be the same as pricing for Shopify.
  • Consult with the Finance group regarding pricing for listing and follow pricing guidelines, policies and procedures and learn how to prepare basic listing profitability calculations for finance review.
  • Responsible for making sure that listings are priced in accordance with Finance approved Price List and monitor listings on a weekly basis to ensure that pricing in compliance with the Price List on all portals.
  • Create new listings for company's products on Amazon, Shopify, and Etsy platforms as well as other platforms.
  • Coordinate image creation and listing image updates with graphic designers to ensure that listings are created with proper images
  • Manage listing quantities for company’s products on Amazon, Shopify, and Etsy using Listing Availability tool and follow instructions from the Financial Controller regarding quantities for sale.
  • Develop a deep understanding of shipment methods for each type of product (i.e. UPS Ground, USPS, freight etc.) based on each product’s weight and size and shipping templates settings in each portal and how to set up shipping templates properly in each portal to ensure that customers are getting charged correct fees
  • Work on resolving listing issues as they come up, keep track of open listing issues
  • Other listings/web -site maintenance tasks, such as keeping website banners up to date and keeping terms and other website pages up to date.
  • Work with the graphic designer to prepare web-site banners for new products, holidays etc.
  • Manage/organize listings, collections, apps on our website
  • Modify listings on as needed basis (pricing, images etc.)
  • Monitor listings to ensure that any listing issues that occur are addressed promptly and any listing feedback from Financial Controller and Financial Analyst (especially regarding pricing is addressed promptly) 
  • Update SEO on listings on as needed basis • Monitor the Company’s social media group and report findings/unusual trends to management
  • Act as a source of technical information, specifications, and best practices on products for our customer service group
  • Document technical information, specifications, how tos and best practices for new and existing product offerings in Confluence database to be used as a guidance by customer service group and others in the Company  
  • Monitor competitor websites and relay the findings to management on a regular basis, including but not limited to MAP violations, new offerings, significant price discounts.
  • Other duties as assigned by management
Company Description is an online crafting marketplace carrying brands such as Silhouette America, Orafol, Siser and Cricut.

Swing Design

Why Work Here?

Modern, creative and vibrant growing company with great career advancement potential! is an online crafting marketplace carrying brands such as Silhouette America, Orafol, Siser and Cricut.


9 Pond Lane
Concord, MA