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Customer Care Specialist

Swimming Pool Services
Waukesha, WI
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Join our enthusiastic team that works to turn people’s backyard dreams into reality! Your dedication and hard work will be appreciated and well-rewarded; plenty of opportunity for personal and career growth!

Do you enjoy working in a retail environment but not working every holiday? Are you looking for a position that allows you to have more work life balance? We are seeking a Customer Care Specialist who can focus on relationship building with existing clients and selling our products to new clients. This person will work with our Retail team, along with support from our Marketing and Inventory teams. A Customer Care Specialist will have the following traits:

-          Strong drive for sales and performance management

-          Self-starting with minimal direction

-          Someone who is both task-oriented and people-oriented

-          Content to work independently for extended stretches of time

-          Enjoys a dynamic work environment in which every day will vary

Duties include:

1.       Exceed expectations for Company Core Values.

2.       Build relationships with all (approximately 2,000) of our clients

3.       Help our clients shop and make suggestive sales

4.       Answer and direct phone calls

5.       Maintain clean store

6.       Stock the store and help manage warehouse

7.       Drive the forklift

8.       Go to customer’s house to deliver product or perform operation instructions

9.       Open and close the store regularly

Requirements Include:

  • Possession of a valid driver’s license with clean driving record
  • Passing a Pre-employment Drug Screen
  • Ability to lift up to 50lbs repetitively


This is a full-time position (40+ hours) with a complete benefits package. Benefits include: Medical, Dental, Vision, Life insurance, Short-term Disability, Paid Holidays, Paid Vacation, and 401K Plan with company match. $1,000 Sign on Bonus to be paid out as $250 after 90 days, $250 after 6 months, $500 after 1 year of continued employment.

Company Description
Swimming Pool Services (SPS) is Wisconsin's only one stop shop for Personal Resorts. Our Award-winning team provides service and support including Design, Construction, Renovation and Finish Landscaping for Pools and Spas. The Swimming Pool Services team is dedicated to Customer Satisfaction the first time, every time!

Swimming Pool Services (SPS) provides services in most of south east Wisconsin including the counties of Milwaukee, Waukesha, Racine, Kenosha, Walworth, Jefferson, Dodge, Washington and Ozaukee. Our Showroom is located on the outskirts of Waukesha which offers a wide variety of Caldera spas and hot tubs as well as pool accessories and chemicals.

Since 1967 Swimming Pool Services (SPS) has worked year round to turn people's backyard dreams into reality by providing and servicing their own private paradises.

Since 2012 Swimming Pool Services (SPS) has provided Professional Holiday Decorating Services and Christmas Light Installation known as Christmas Décor Swimming Pool Services. We provide our clients a professional, hassle-free experience, and they are able to enjoy brilliant results that give their property that special something for the holidays.

Swimming Pool Services


Waukesha, WI