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Charter Service Representative PT/On Call

IAero Airways
Tucson, AZ
Expired: over a month ago Applications are no longer accepted.
  • Part-Time
Job Description

Job Summary

The position of the Charter Service Rep (CSR) is intended to alleviate the workload of the crew (flight deck and cabin) by tending to non-flying issues. CSRs are directly involved in communication to the client and Headquarters to execute trip details safely and efficiently. The CSR should have a focus on safety and security while working closely with the private screeners. CSR duties and responsibilities are divided into three (3) phases: pre-flight, during flight, and post-flight. The position is remote. One week of remote training required.

Job Duties

  • Confirms and verifies logistical support and acts as the flight’s ground security coordinator (GSC).
  • Ensures timely and accurate completion of forms.
  • Verifies that all information in the Trip Sheet is accurate and communicated appropriately.
  • Works as a liaison between the airline and the FBO
  • Provides crew support
  • Verification of Team Equipment and the Weights Manifest
  • Other duties as assigned.

Minimum Requirements

  • High School Diploma/GED
  • Years of Experience: Minimum of one (1) year of customer service experience
  • Must be authorized to work in the U.S.
  • Must pass a Criminal Background Check and pre-employment drug screen.
  • Must possess a valid and active US Passport
  • Must be COVID vaccinated.

Preferred Requirements

  • Ability to work independently and as a team.
  • Airline industry experience.
  • Basic computer skills.
  • Knowledge of general office equipment.
  • Organizational skills and strong attention to detail.
  • Excellent communication skills and extensive problem-solving capabilities.
  • Travel will be a requirement of the role.


IAero Airways

Tucson, AZ
85756 USA



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