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Account Manager

Svetness Personal Training
Leesburg, VA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description
Salary: $48,000 per year plus BONUSES

Job Description

  • Act as the main point of contact in all matters relating to client concerns and needs
  • Build and strengthen client relationships to achieve long-term partnerships 
  • Maintain accurate client records, keeping track of any contract updates, renewals, trainer assignment/re-assignments, etc...
  • Proactively reach out to clients on an assigned basis to ensure excellent service is being provided at all stages of the client journey
  • Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
  • Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients


Requirements: 

  • Bachelor's degree in business, communications or exercise field 
  • 2+ years in a customer-facing role
  • Knowledge/experience in the fitness industry
  • Strong problem-solving skills
  • Excellent communicator 
  • Ability to build strong relationships with customers 
  • Curious by nature: should be eager to learn everything about our business to better serve the customer
  • Strong organizational skills and attention to detail 
  • Task-oriented
  • Sales experience preferred 


Preferred background/previous jobs (preferred/not required):

  • Customer-facing role
  • Fitness manager
  • Health club/studio manager
  • Account manager for another service provider (does not need to be fitness related, but candidates must be comfortable in fitness setting)


Compensation and Benefits

  • Salary: 48,000 Annually 
  • Bonuses: Up to 30% of salary based on performance 
  • Health / Dental and Vision Insurance Available
  • 401K Available
  • Remote Available

Svetness Personal Training

Address

Leesburg, VA
20175 USA

Industry

Business